Duty Manager - Tonight Josephine Bristol

Nightcap PLC; West of England; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

50% discount on food and drink

Employee Assistance Program (EAP)

Bartender training program

Third-party training certificates

Career progression opportunities

Job summary

Nightcap PLC is hiring a Duty Manager to lead busy bar shifts, support the General Manager, and uphold high bartending standards across our venues. You will guide the team, ensure safety practices, and role-model proactive, hands-on leadership in a fast-paced environment.

The role emphasizes resilience, strong communication, and a passion for guest experiences with potential for career progression within the Nightcap group.

Qualifications

• Minimum 1 year in a busy bar as a senior bartender or team leader.
• Able to lead a team during busy shifts and guide service.
• Strong communication and problem-solving skills.
• Comfortable managing rotas and bar labour margins is a bonus.

Responsibilities

• Oversee daily bar operations and run busy shifts.
• Support General Manager and team to ensure guest satisfaction.
• Ensure bartending standards are met and model best practice.
• Be a hands-on manager when the team is under pressure.

Skills

Leadership

Team player

Communication

Problem solving

Adaptability

Resilience

Honesty

Driven

Hands-on management

Rotas & labour

Stock & licensing

Personal Licence (preferred)

Job description

Who is Josephine?

Josephine is the original rule breaker who doesn't give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck, she became Empress of the French. Her motto? Well behaved women don't make history! We are the Bande de Filles. Cocktails forever!

What’s in it for you?

• Hourly wage starting from £12.96 p/h, potential increase to £13.96
• 50% discount on food and drink across all our venues.
• Access to our Employee Assistance Program (EAP) for mental health, well-being, and finance support.
• Opportunity to join our world-class bartender training program.
• Third-party training sessions with globally accepted certificates.
• Incredible career progression opportunities.

What We Need:

Duty Managers are the go-to within their teams, responsible for guiding the team through the good and tough days. Taking responsibilities that will enable them to one day become General Managers in their own Store!

Responsibilities:

• Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests.
• Be a team player, supporting your General Manager and team.
• Ensure our bartending team meets the standards of the company.
• Act as a role model for the bartending, bar back, and floor team.

Skills and Experience:

• At least 1 year experience working in a busy bar as a senior bartender or team leader.
• Resilient and adaptable to change in a fast-paced environment.
• Honest, hardworking, and a team player.
• Confident, self-motivated, and driven professional.
• Methodical and thorough when problem solving.
• Approachable at all times regardless of workload.
• Excellent communication skills both verbal and written.
• Some experience organizing rotas and managing the bar’s labour margin would be beneficial.
• Knowledge in handling stocks, licensing, risk assessments, and health & safety.
• A hands-on manager who isn't afraid to get behind a station when your team is in the weeds.
• Personal Licence is preferable but not required

About us:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini. Our mission is to be the UK’s leading bar group, believing that EVERYONE deserves a great night out. We have a lively and dynamic work ethos across all our bars and offices, fostering a creative, innovative, and collaborative culture.

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.