Duty Manager (Part Time)

Heron Foods; West Kirby; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts 10%

Career development

Wellbeing support

Recognition & rewards

Job summary

Heron Foods is hiring a Duty Manager at our Liverpool store. You will lead the team, ensure smooth daily operations, and deliver outstanding service in a fast-paced environment.

In this role, you’ll drive sales, maintain store standards, manage openings and closes as a keyholder, and coach colleagues to reach goals. 20 hours per week with shift patterns to suit operations.

Qualifications

• Proven success in a Retail Supervisor or Duty/Assistant Manager role in a fast-paced retail setting.
• Strong leadership and ability to motivate a team.
• Excellent customer service and communication skills.
• Highly organised with proactive approach to store operations.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Maintain high standards of customer service and resolve queries.
• Keep the store clean, well-presented, and stocked.
• Drive sales and profitability by managing performance and efficiency.
• Hold Keyholder responsibilities including opening and closing when required.

Skills

Leadership

Customer service

People management

Organisational skills

Job description

Discover Your Next Opportunity: Duty Manager at Heron Foods

Location: Aigburth Road, Liverpool, L17 9PE

Salary: £13 per hour

Hours: 20 hours per week

Why Heron Foods? Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like 'Future Flyers.'
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding:

Every shift will be dynamic and purposeful, whether you're inspiring the team or rolling up your sleeves to get the job done. You'll thrive in a lively environment where your leadership makes a real impact.

What We're Looking For:

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For:

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you've worked in any of these roles-or are ready to step up into one-this Duty Manager position at Heron Foods could be your ideal next move.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters.