Duty Manager — Lead Team & Create Memorable Guest Moments

Mitchells & Butlers PLC; Washington; Vor Ort; GBP 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Flexible shifts

Brand discounts

Staff discounts for friends

Wagestream pay access

Gym discounts

Team socials

Pension

Zusammenfassung

Mitchells & Butlers PLC is seeking a Duty Manager for Toby Carvery in Washington. You will work with the General Manager to lead the team, oversee daily operations and ensure guests receive outstanding experiences. This role focuses on service excellence, staff development and achieving business targets.

You’ll train and mentor your team, act as a strong host to guests, and support a positive, high-performing work environment in a busy restaurant setting.

Qualifikationen

• Experience leading teams in a busy hospitality environment.
• Strong customer service ethos with a guest-first mentality.
• Ability to train, motivate and develop team members.

Aufgaben

• Assist the General Manager in day-to-day operations.
• Inspire and train your team to deliver great food, drinks and service.
• Be a role model and guide development within your team.
• Ensure guests are cared for and host memorable moments.
• Work towards and achieve business targets.

Kenntnisse

People management

Guest service

Team leadership

Operational awareness

Tools

POS system

Jobbeschreibung

Mitchells & Butlers PLC is seeking a Duty Manager for Toby Carvery in Washington. You will work with the General Manager to lead the team, oversee daily operations and ensure guests receive outstanding experiences. This role focuses on service excellence, staff development and achieving business targets.

You’ll train and mentor your team, act as a strong host to guests, and support a positive, high-performing work environment in a busy restaurant setting.