Duty Manager - Lead Guest Experience & Team

Castle of Brecon Hotel, Brecon; Brecon; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

TipJar scheme with weekly gratuities

Award-winning career development

Hero of the month/year schemes

Discounts on food up to 50%

Discount on accommodation up to 50%

Annual £1 stay offer

Employee assistance programme

Work-life balance

Job summary

the Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in UK market towns, recognised for Hospitality from the Heart. We are looking for a talented Duty Manager to join our team and help deliver memorable moments to our guests.

You will lead shifts, inspire a team, and ensure outstanding service across food, beverage and bedrooms in our busy hotels. If you are passionate, proactive and ready to develop with award-winning training, we want to hear

Qualifications

• Experience with shift management and team leadership.
• Passionate, team-oriented with initiative.
• Interest in delighting guests with memorable moments.

Skills

Team leadership

Shift management

Initiative

Guest delight

Job description

the Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in UK market towns, recognised for Hospitality from the Heart. We are looking for a talented Duty Manager to join our team and help deliver memorable moments to our guests.

You will lead shifts, inspire a team, and ensure outstanding service across food, beverage and bedrooms in our busy hotels. If you are passionate, proactive and ready to develop with award-winning training, we want to hear