Duty Manager — Lead Club Ops & Member Experience

Nuffield Health; London Borough of Hackney; À distance; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Health assessments

Retail discounts

Pension options

Résumé du poste

Nuffield Health Shoreditch Fitness & Wellbeing Club is recruiting a Duty Manager for a permanent, full-time role. You will oversee daily club operations, engage with members and drive service excellence while supporting a high-quality team.

The role includes occasional lifeguard coverage and career development within a leading healthcare charity. Competitive salary up to £29,116.15 per year (experience dependent) plus sales commission, with 40 hours per week and access to our extensive employee

Responsabilités

• Be responsible for the smooth running of our club; including the opening and closing the club when on shift
• Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Description du poste

Nuffield Health Shoreditch Fitness & Wellbeing Club is recruiting a Duty Manager for a permanent, full-time role. You will oversee daily club operations, engage with members and drive service excellence while supporting a high-quality team.

The role includes occasional lifeguard coverage and career development within a leading healthcare charity. Competitive salary up to £29,116.15 per year (experience dependent) plus sales commission, with 40 hours per week and access to our extensive employee