Duty Manager — Lead a High-Impact Guest Experience

Whitbread; Crawley; On-site; GBP 12,000 - 19,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts on goods and services

Job summary

Premier Inn London Gatwick Airport (North Terminal) is recruiting a Duty Manager to lead a team and ensure a welcoming, safe, and brilliant hotel experience. The role demands experience in leading people and delivering exceptional customer service.

Available for immediate start, with a 40-hour week and a permanent contract. Benefits include staff discounts, pension, and other Whitbread perks. Join us at Gatwick North Terminal.

Qualifications

• Experience leading a team, preferably in retail or hospitality.
• Ability to deliver outstanding customer experience and maintain safety standards.
• Strong communication and organisational skills; immediate start.

Responsibilities

• Lead a high-performing team to ensure smooth hotel operations.
• Manage health and safety standards and guest experience.

Skills

Leadership

Customer service

Communication

Organisational skills

Health & safety

Job description

Premier Inn London Gatwick Airport (North Terminal) is recruiting a Duty Manager to lead a team and ensure a welcoming, safe, and brilliant hotel experience. The role demands experience in leading people and delivering exceptional customer service.

Available for immediate start, with a 40-hour week and a permanent contract. Benefits include staff discounts, pension, and other Whitbread perks. Join us at Gatwick North Terminal.