Duty Manager: Food Service Leader & Ops Champion

WSH Group; England; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Volunteer days

Grandparent leave

Enhanced maternity leave

Pension

Life insurance

Perkbox discounts

Wellbeing programme

Free meals

Apprenticeships

Job summary

Holroyd Howe, a leading school catering provider, seeks a confident Duty Manager to support day-to-day operations at Stowe School. You will work with the catering team to ensure high food quality, service standards, and effective team development.

This hands-on role focuses on delivering exceptional hospitality in an educational environment. You will join a professional team with strong emphasis on allergen management, training, and client satisfaction, supporting events and term-time functions

Qualifications

• Previous supervisory or assistant management experience in catering or hospitality.
• Food-led individual with good understanding of kitchen operations and customer service.
• Experience training and developing staff.
• Knowledge of health & safety, food safety, and compliance procedures.

Responsibilities

• Support the General Manager in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
• Lead by example in delivering excellent food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently and with pride.
• Help manage stock, ordering, and supplier relationships within budget targets.
• Maintain high standards of food safety, hygiene and compliance.
• Assist in planning and executing hospitality events and term-time functions.
• Deputise in the absence of the General Manager, taking ownership of operations and client communications.
• Champion allergen controls.

Skills

Supervisory experience

Team leadership

Food service knowledge

Health & safety

Customer service

Proactive attitude

Tools

Allergen management

Job description

Holroyd Howe, a leading school catering provider, seeks a confident Duty Manager to support day-to-day operations at Stowe School. You will work with the catering team to ensure high food quality, service standards, and effective team development.

This hands-on role focuses on delivering exceptional hospitality in an educational environment. You will join a professional team with strong emphasis on allergen management, training, and client satisfaction, supporting events and term-time functions