Duty Manager - Flexible Hours & Growth

A.F. Blakemore & Son Ltd; Chasetown; On-site; GBP 16,531,000 - 24,797,000; Part time

Benefits offered by this job

Holiday leave & pay

Cycle to work scheme

Staff discount

Pension scheme

Life insurance

Long service awards

Wellbeing support

Extra holiday purchase

Job summary

A.F. Blakemore & Son Ltd seeks a dynamic Duty Manager for the Burntwood SPAR store. You will support the Store Manager, lead a team during shifts, and uphold safety, service and store standards in a busy, customer-focused environment.

Minimum 17 hours per week with potential uplift. Competitive hourly rate of £13.75, plus benefits and a structured progression path within a major UK retailer.

Qualifications

• Must have previous management or supervisor experience in food retail or a fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Able to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
• Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
• Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
• Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
• Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
• Adhering to all company policies and procedures and processes.

Skills

Management experience

Customer service

Planning & organising

Communication

Decision making

Collaboration

Flexibility

Professional development

Job description

A.F. Blakemore & Son Ltd seeks a dynamic Duty Manager for the Burntwood SPAR store. You will support the Store Manager, lead a team during shifts, and uphold safety, service and store standards in a busy, customer-focused environment.

Minimum 17 hours per week with potential uplift. Competitive hourly rate of £13.75, plus benefits and a structured progression path within a major UK retailer.