Duty Manager - Fast-Paced Hospitality Team Lead (Night)

SSP; Park Central; Presencial; GBP 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discounts

Friends and Family Discount App

Award-winning training

Health & Wellbeing Support

Descripción de la vacante

SSP is seeking a Duty Manager for our busy hospitality/retail location in the United Kingdom. This full-time role covers 35 hours per week with shifts from 2am to 11pm.

Take ownership of opening, closing and daily operations while solving problems on the fly. Lead your team through busy shifts, keep energy high and atmosphere positive, and be the go-to person for customer and team queries so service remains outstanding.

Formación

• Previous experience leading a team in busy Hospitality or Retail is necessary.
• Hospitality moves fast - and so do you!

Responsabilidades

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Conocimientos

Team leadership

Descripción del empleo

SSP is seeking a Duty Manager for our busy hospitality/retail location in the United Kingdom. This full-time role covers 35 hours per week with shifts from 2am to 11pm.

Take ownership of opening, closing and daily operations while solving problems on the fly. Lead your team through busy shifts, keep energy high and atmosphere positive, and be the go-to person for customer and team queries so service remains outstanding.