Duty Manager: Drive Store Ops & Customer Experience

Kingfisher Shopping Centre; Redditch; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Ongoing training and development opportunities

Staff discounts

Opportunities for career progression

Job summary

Kingfisher Shopping Centre in Redditch is seeking a proactive Duty Manager to support day-to-day operations. In this role, you will ensure excellent customer service, motivate team members, and maintain store standards. Ideal candidates should have prior supervisory experience in retail or hospitality and excellent communication skills.

If you're a natural leader who thrives in a busy environment, we encourage you to apply for this full-time position that offers ongoing training, career progression, and a supportive working environment.

Qualifications

• Previous experience in a supervisory or leadership role within retail, hospitality, or a customer-facing environment.
• Strong communication and organizational skills.
• Positive attitude and strong work ethic.

Responsibilities

• Support the management team with daily store operations.
• Supervise and motivate team members during shifts.
• Deliver outstanding customer service and resolve queries.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem-solving

Job description

Kingfisher Shopping Centre in Redditch is seeking a proactive Duty Manager to support day-to-day operations. In this role, you will ensure excellent customer service, motivate team members, and maintain store standards. Ideal candidates should have prior supervisory experience in retail or hospitality and excellent communication skills.

If you're a natural leader who thrives in a busy environment, we encourage you to apply for this full-time position that offers ongoing training, career progression, and a supportive working environment.