Duty Manager

Asda Stores Ltd; Trowbridge; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Colleague discount 15%

Discretionary bonus

Company pension

Wellbeing support

Flexible pay options

Eye care

ER policy exposure

Job summary

Asda Stores Ltd in the United Kingdom is seeking a Duty Manager to oversee day-to-day store operations, plan trading activity and drive performance across departments. You will ensure safety and compliance while delivering a great shopping experience for customers.

The role emphasises leadership, coaching, and delivering results through a motivated team, with flexibility to cover weekends and evenings as needed. Competitive salary plus benefits.

Qualifications

• Experience as Team Leader, Supervisor or Manager in a grocery retail environment.
• Operational knowledge across food and non-food departments.
• Knowledge of improving availability, reducing waste, and managing shrink.
• Strong organisational skills and great customer service.

Responsibilities

• Plan and execute all trading activity on the shopfloor, delivering great availability and key metrics.
• Lead the shrink agenda through the team and ensure compliance with policies.
• Drive the store selling agenda and delivery of briefs on time across departments.
• Develop the team, foster resilience, and create an engaging work environment.

Skills

Leadership

Store operations

Customer service

People management

HR knowledge

Job description

Duty Manager

• Job Title: Duty Manager
• Location: Trowbridge
• Employment Type: Full time
• Contract Type: Permanent
• Shift Pattern: Work Shift: Days
• Hours per Week: 45
• Salary: Competitive salary plus benefits
• Category: Store Management
• Closing Date: 8 November 2026

At Asda, we want you to find your everything as a Duty Manager, you’ll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues. You’ll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.

What qualities you’ll need:

• Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
• Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
• Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up

What you’ll bring:

• Experience as Team Leader, Supervisor or Manager in a grocery retail environment.
• Operational knowledge across food and non-food departments.
• Knowledge of improving availability, reducing waste, and managing shrink.
• Experience developing teams and managing change through leadership and building resilience.
• Good understanding HR policies and processes, and exposure to complex ER cases.
• Strong organisational skills and great customer service.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we’re creating new roles all the time! So take the time to look around. Once you’ve had the chance to explore our current open positions, apply to the ones you feel suit you best. And don’t forget you can keep an eye on new positions and check how your current applications are progressing by visiting regularly.

Are you ready to take the next step and be the guiding force behind one of our supermarkets? Apply today and find your everything at Asda.