Duty Manager

Bistrot Pierre; Plymouth; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

50% food discount for friends and more

Wagestream earnings access

Hotel discounts

Discounted on-shift dishes and wines

Employee assistance program (24/7)

Staff nights out and incentives

Annual holiday vouchers

Future Leaders course

Length of service awards

Job summary

Bistrot Pierre is inviting applications for a Duty Manager in Plymouth. The role requires a minimum of supervisory experience in a restaurant setting and involves working an average of 40 hours per week, including regular weekends and evenings.

The package includes an hourly wage averaging £16-£18, with a service charge on top. The successful candidate will lead the team to deliver excellent guest experiences, manage shifts, and maintain strong communication with kitchen and front-of-house

Qualifications

• Minimum of supervisory experience in a similar restaurant environment.
• Willing to work an average of 40 hours per week including weekends and evenings.
• Excellent customer service and leadership skills.

Responsibilities

• Ensuring staffing levels are adequate for the shift.
• Anticipating client needs wherever possible and reacting to enhance customer satisfaction.
• Flexibility to assist within other areas of the restaurant.
• Briefing the front of house team to ensure clear targets on customer satisfaction and upselling.
• Maintaining clear communication with the kitchen team to ensure readiness for service and product availability.

Skills

Supervisory experience

Customer service orientation

Upselling

Job description

A fantastic opportunity for the New Year to join our leadership team, minimum of supervisory experience essential in similar restaurant environment, working an average of 40 hours per week including regular weekends and evenings, service charge paid in addition to the hourly rate averaging £16-18 per hour combined.

Why shouldyou join our team?

We currentlyhave a wonderful opportunity to join our dynamicrestaurantteam as a Duty Manager. Every member of our restaurant team plays an integralpart in delivering the best possible experience for our customers. We prideourselves on having created a welcoming and inclusive environment for all, toexcel and develop in their roles.

• - Treat your friends and family to an unlimited 50% discount off our foodat any of our Bistrots
• - An awesome service charge on top of your competitive hourly pay rate
• - Sign up to the financial wellbeing platform Wagestream, which letsyoutrack your earnings, access your wages before payday, set up savingsand provides a financial health score checker
• - Discounted room rates at our two hotels
• - Discounted selected dishes on shift, and wines at cost price
• - We take well-being seriously, so you’ll have access to our 24/7 employeeassistance programme
• - Fantastic staff nights out and on-shift daily and monthly incentives
• - Annual company rewards – get the chance to win holiday vouchers for youand your loved ones
• - Take part in our Future Leaders course, where you can experience bespokecareer development
• - Length of service awards

What willthe role involve?

• - Ensuringstaffing levels are adequate for the shift and any issues are addressed in atimely manner
• - Anticipatingclient needs wherever possible and react to these to enhance clientsatisfaction
• - Flexibilityto assist within other areas of the restaurant
• - Briefingthe front of house team to ensure they have clear targets on customersatisfaction and upselling
• - Maintainingclear communication with the kitchen team to ensure they are ready for serviceand products are available

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