Duty Manager

Whitbread Group; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Premier Inn as a Duty Manager in Manchester City Centre, where you will lead a dedicated team to deliver exceptional customer service. With guaranteed hours and a supportive environment, this role offers a clear career path and various employee benefits, including discounts and pension schemes.

Benefits

Training and support

Whitbread Benefits Card

Pension and savings schemes

Discounts on various services

Qualifications

• Experience in leading teams in a retail or hospitality environment.
• Proven ability to deliver outstanding customer experience.
• Strong communication and organizational skills.

Responsibilities

• Manage a high-performing team to ensure smooth hotel operations.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership

Communication

Organizational skills

Job description

Duty Manager - Manchester City Centre (Princess Street) Premier Inn

Come and be a Duty Manager at Premier Inn in Manchester City Centre (Princess Street).

Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and brilliant.

If you have experience in retail or other roles where you have successfully led people, then this role is a perfect next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all relevant leadership experience.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Fixed Term until 28/08/25

HOURS:
32 hours a week across 4 days – evenings and weekends included, guaranteed hours to help you plan your week around!

LOCATION:
Premier Inn Manchester City Centre (Princess Street)
2 Brook Street, Manchester, M1 7BJ

Why you’ll love it here:

• Training and support: At Premier Inn, we offer careers worth staying for. From day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Manchester City Centre (Princess Street) Premier Inn as a Duty Manager, where your proven leadership skills will be utilized managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organizational skills to manage everything from health & safety standards to creating an exceptional guest experience.