Duty Catering Manager

Sadler’s Wells; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sadler’s Wells is seeking a Duty Catering Manager to oversee catering operations across bars, café, and events. This role involves managing staff, ensuring excellent customer service, and driving profitability while maintaining exceptional standards. Join a renowned arts organization at a pivotal growth phase.

Qualifications

• Hospitality/food & beverage experience at supervisory or managerial level.
• Previous bar experience and experience of working on events.
• Must hold the right to work in the UK.

Responsibilities

• Delivering excellent customer service whilst maximising profit.
• Developing and delivering on training strategy.
• Efficiently managing, recruiting and inducting staff.

Skills

Customer Service

Staff Management

Hospitality Experience

Attention to Detail

Job description

Are you passionate about hospitality, and interested in taking on a new challenge?

We are looking for an outstanding Duty Catering Manager to join our team. This role plays a crucial role in achieving the Catering team’s objectives, taking an active role in the day-to-day running of the catering operations, across the bars, café and events, which includes: managing staff, delivering outstanding customer service, and managing resources effectively to maximise profit.

Responsibilities include:

• Delivering excellent customer service whilst maximising profit
• Developing and delivering on training strategy, building a high performing team
• Efficiently managing, recruiting and inducting staff
• Stock management
• Cashing up and cash management
• Ensure cleanliness of all catering areas are maintained and Food Safety adhered to at all times

You will have hospitality/food & beverage experience at a supervisory or managerial level, previous bar experience and experience of working on events. You will havegreat attention to detail and be able to deal with matters proactively. You must also currently hold the right to work in the UK.

This is an excellent opportunity to express your creative ideas to drive improvement and build upon your management abilities. Working in an internationally recognised arts organisation, this is a great time to be part of our growth as we work towards opening a fourth venue.

For more information, please view the job pack - Duty Catering Manager Job Pack June 2025.

This is an ongoing vacancy, and we aim to contact candidates on an ad-hoc basis. Once a suitable candidate is appointed, this vacancy will close without further notice.

We are committed to building a culturally diverse workforce and actively encourage applicationsfrom Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells is a PiPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.*If youwould like support orhave any queries regarding the formator submissionof the application, please contact us on*[e-mail] can also review our FAQS.