Dutch-Speaking SaaS Account Growth Manager

EngineersOfAI; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Algolia is seeking an Account Manager to own and grow a portfolio of existing Commercial customers, driving retention and expansion across your install base. You will build strong relationships with key stakeholders and ensure customers realize measurable value from Algolia’s platform.

You will collaborate with Customer Success Managers, Renewal Account Executives, and Solutions Engineers to deliver a seamless experience, address risk, and uncover new revenue opportunities.

Qualifications

• Fluent in Dutch and English.
• 4+ years in a B2B SaaS sales or account management role.
• Proven ability to identify and close expansion opportunities within existing accounts.

Responsibilities

• Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base.
• Develop a deep understanding of each customer’s objectives, use cases, and success criteria to proactively identify expansion opportunities.
• Act as the primary commercial point of contact for your accounts with key stakeholders and decision-makers.
• Lead account planning and execution to align Algolia’s solutions with customer goals and maximize value from the platform.
• Drive renewals, pricing discussions, and expansion opportunities within your install base.
• Collaborate with Customer Success, Solutions Engineering, Support, and cross-functional teams to deliver a seamless customer experience and address needs.

Skills

Dutch language

English language

B2B SaaS sales

Account management

Job description

Algolia is seeking an Account Manager to own and grow a portfolio of existing Commercial customers, driving retention and expansion across your install base. You will build strong relationships with key stakeholders and ensure customers realize measurable value from Algolia’s platform.

You will collaborate with Customer Success Managers, Renewal Account Executives, and Solutions Engineers to deliver a seamless experience, address risk, and uncover new revenue opportunities.