Dual Service Manager - Crewe and Macclesfield

Brook Street Social Care NMR; Crewe; On-site; GBP 35,000 - 40,000; Full time

Job summary

A prominent social care organization seeks a Dual Service Manager to oversee two sites supporting individuals with mental health and learning disabilities. This role requires effective staff management, risk assessments, and ensuring quality standards are met, providing a chance to make a significant impact on vulnerable individuals' lives.

Qualifications

• Experience with the relevant client group.
• Proven ability to manage multiple sites.

Responsibilities

• Line manage staff ensuring service excellence.
• Conduct risk assessments and maintain support plans.
• Oversee support delivery and compliance with standards.

Skills

Time Management

Flexibility

Staff Management

Education

NVQ Level 3 in Health and Social Care

Job description

Dual Service Manager - Crewe and Macclesfield, Crewe

Client:

Brook Street Social Care NMR

Location:

Crewe, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e6ad9585594e

Job Views:

5

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Brook Street Social Care is working with an established supported living service across the North West, supporting individuals with mental health and learning disabilities and difficulties.

Role: DUAL Service Manager

Sector: Learning Disabilities and Mental Health - Complex Needs

Location: Macclesfield and Crewe

Salary: £35,000 - £40,000 dependent on experience

Job Purpose:

To manage and coordinate a team across two sites, Crewe and Macclesfield, ensuring effective support for vulnerable individuals with dual diagnoses of mental health and learning disabilities. Responsibilities include staff guidance, risk management, liaising with agencies, and ensuring quality standards are met.

Responsibilities:

• Line manage staff, ensuring service excellence and managing performance issues
• Conduct risk assessments and reviews, maintain up-to-date support plans and risk assessments for clients
• Complete assessments and support plans, setting effective goals
• Handle client, family, and third-party inquiries and complaints, escalating when necessary
• Oversee support delivery, ensuring compliance with quality and safety standards
• Maintain electronic records and generate reports for performance monitoring
• Create team champion roles for development
• Participate in on-call duties and work flexibly across a 7-day rota

Qualifications:

• Health and Social Care qualification such as NVQ Level 3
• Experience with the relevant client group
• Proven ability to manage multiple sites
• Good time management skills
• Flexible and adaptable to change

Application Process:

To apply, attach your CV for a confidential discussion. Note: A work permit may be required if you are not a passport holder of the country of the vacancy.

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Created on 25/06/2025 by TN United Kingdom