Dual Registered Service Manager

Active Care Group; Hinckley; On-site; GBP 52,000 - 60,000; Full time

Benefits offered by this job

25 days + bank holidays

Nest Pension

Medicash Health Plan

Training & development opportunities

Refer a Friend scheme

Job summary

Active Care Group in Hinckley is recruiting a Dual Registered Service Manager for Kingly House/Croft brain injury service. You will lead the home, oversee staff, budgets and regulatory compliance to deliver safe, person-centred care.

The role involves 24-hour site leadership, recruitment and retention, governance, occupancy targets, and partnership with funders and multidisciplinary teams. A strong background in health and social care management is required.

Qualifications

• Good leadership skills.
• Independent and self-motivated.
• Strong budgetary and analytical abilities.
• Understanding of regulatory framework and safeguarding.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the service operations and manage a 24-hour site.
• Oversee budget, resources and on-call rota.
• Ensure care standards and regulatory compliance.
• Recruit, develop and supervise managers and staff.
• Maintain occupancy through relationships with commissioners.
• Safeguard residents and ensure recording notes.

Skills

Leadership

Budgeting

Communication

Team management

Regulatory knowledge

Safeguarding

Organisational skills

Commercial acumen

Influence

Coaching and development

Job description

# Dual Registered Service ManagerHinckleyFull TimeCloses 3 September 2026Apply nowYou'll be taken to our application system to complete your application.## About this role**Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.**We'd like you to join us as a Dual Registered Service Manager at our service Kingly House/Croft in Hinckley.We have an exciting opportunity for a Registered Service Manager to join our Brain Injury Rehabilitation service in Kingly House, Hinkley – Leicestershire County.We are providers of transitional, maintenance and long-term residential care and rehabilitation for adults with acquired brain injury and / or neurological disability who present with varied and complex needs. We have 17 En-suite bedrooms within Kingly House and a further 6 in The Croft.The therapy-led service consists of, therapists, therapy assistants and Rehabilitation Support Worker with a strong focus on delivering individualised care and achieving the best possible outcomes for the people we support.The Role:We’re looking for a Service Manager with a passion for delivering outstanding care to our residents. You will manage and oversee the needs of the highly dependent residents; provide direction and leadership to ensure effective management of the home; to manage the interactions, expectations and outcomes of funders, families and multi disciplinary teams to ensure resident needs are fully understood and met, whilst also considering overall profitability of the business.As the registered manager you will assume key accountability for the service ensuring it operates at a consistently high level. You will have overall responsibility for the recruitment and retention of your team, business planning, financial performance and overseeing quality compliance standards – all so that we can deliver safe and effective care. In addition, you will review continuous improvement strategies to ensure the service is delivered efficiently and within budget.**What you'll be working:**We're flexible, so you'll work a total 37.5 hours per week.Salary £**52,000 - £60,000 (Dependant on relevant experience)**The Service Manager will be responsible as a site leader: with overall responsibility for the management and development of the service on a 24-hour basis. The Registered Manager is responsible for the efficient deployment of resources used within the service and will be accountable for the service under the appropriate regulators & stakeholders. **What you'll be doing:*** To work independently with responsibility for all aspects of running the service, ensuring colleagues empower the people we support* To lead a valued team maximising the potential of the individuals within it* To be responsible for budgetary management (income and expenditure)* To be responsible for the day-to-day housekeeping of the property including infection prevention and control the services and facilities* To manage and supervise the senior management team, ensuring that appropriate management arrangements are in place at all times, including out of hours on-call* To be responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, and that all notifications to the relevant regulatory body, Safeguarding Authority or other agencies are made as required and in a timely fashion.* To be responsible for ensuring that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard* To be responsible for the overall recruitment and retention; supervision/appraisal and development of all colleagues on a day-to-day basis* To ensure resources available over the 24-hour period, are sufficient, as regards number, qualification, training, experience, gender mix and skill mix where appropriate* Be responsible for attaining and maintaining full bed occupancy, through appropriate commissioner relationships, marketing and referral processing, according to company guidelines and policies* To ensure all people we support and colleagues are safeguarded and any concerns are raised appropriately* Care Notes are the responsibility of all managers, ensuring colleagues are aware of the needs of those all people we support all notes must be formulated, implemented, reviewed, and audited on a regular basis and in line with policy.* Ensure systems are in place to monitor and record that all staff are subject to the required employment checks including maintaining their professional registration (where appropriate) in accordance with company policy* Act as a role model of the company behaviours and culture and be an ambassador for ACG both internally and externally.**What you'll have:****Knowledge, Skills & Qualifications*** Good Leadership skills* Independent and self-motivated* Good understanding of the relevant regulatory framework, regulations and legislation* Strong person focused attitude* Excellent analytical and budgetary skills* Good organisational skills with the ability to prioritise as appropriate* The ability to influence and advise at all levels* Strong commercial acumen* Experience of management of colleagues* Good understanding of safeguarding. Do we want a specific level of S/G training?* We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.**Communication:*** Regular contact with a wide range of both internal and external stakeholders, requiring highly developed and well-practiced communication and interpersonal skills. Ability to be flexible in communication style depending on the audience and subject. Both verbally and written.**Experience:*** Experience of the health and/or care sector Previous experience of managing a team Demonstrable experience of coaching and developing colleagues Experience of working in a fast paced environment Regulatory experience**What to look forward to:*** 25 days plus bank holidays* Birthday off* Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities* Active Reward App giving discounts and savings on your weekly shop* Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice* A Nest Personal Pension account* Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians* We recognise outstanding Active Behaviours via the Active Awards programme* Enhanced Sick & Maternity Pay benefits* Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know* ......and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group**Take a look around the company** https://activecaregroup.co.uk/Salary£52,000 - £60,000 (Dependant on relevant experience)## Job detailsReference: REQ001352Contract type: Full TimeDivision: NorthPosted: 4 August 2026Closing date: 3 September 2026