Dual Fuel Smart Meter Engineer

SURE SERVE UK LTD; Dumfries; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Contributory Pension

Life assurance

29 days annual leave

Enhanced family leave policies

Sureserve Benefits Hub

Virtual GP service

EAP 24/7

Bike2Work

Job summary

Sureserve Energy Services Meters in Dumfries is seeking Dual Fuel Smart Meter Engineers on a permanent basis to exchange gas and electricity meters in customers' homes, delivering a first-class after-care service with a full demonstration of their new meter.

You will repair and maintain meters after installation, support customers, and join a team focused on energy efficiency. Competitive salary, pension, life assurance, generous leave, and family-friendly policies are offered.

Qualifications

• To exchange gas and electricity meters in customers' homes.
• Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
• Repairing and maintaining meters after initial install.

Job description

About Sureserve Energy Services Meters

Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Smart Meter Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long‑term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you!

Purpose of the role

• To exchange gas and electricity meters in customers' homes.
• Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
• Repairing and maintaining meters after initial install.

Banding A - Dual Fuel Engineer - £39,923 per annum

Banding B - 3 Phase / Medium Pressure - £41,571 per annum

OTE for DF only engineer £48-53K - uncapped

• Performance bonus
• Weekly meter fit bonus scheme
• £60 per month lunch expenses

What We Offer

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 29 days annual leave inclusive of bank holidays
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave
• Sureserve Benefits Hub, accessing over 1000's retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

Location - Dumfries

*Terms and conditions apply

Full job description available upon request -
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