DSAR & Data Privacy Administrator

LV=; Lower Blandford St Mary; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

26 days holiday

Buy/sell holiday

Annual bonus

Cycle to work

Pension match up to 14%

Group Income Protection

Staff discount on life products

Free parking onsite

Job summary

LV= Life and Pensions is seeking a Data Protection Administrator to join the Data Access team in Bournemouth. The role concentrates on coordinating DSARs and GDPR-related requests while upholding confidentiality and UK regulations.

You will be office-based in Bournemouth most of the time, handling data requests with accuracy, communicating clearly with customers, and supporting the Data Protection Office with MI and reporting.

Qualifications

• Knowledge of UK GDPR and Data Protection Act 2018 is desirable.
• Experience with DSAR processes for a smooth customer experience.
• Ability to handle confidential information per ICO guidelines.
• Excellent attention to detail and data entry accuracy.
• Strong communication and listening skills.
• Ability to work independently and as a team.
• Proficient in Outlook, Excel, Word and Adobe.

Responsibilities

• Manage a caseload of DSAR and GDPR requests.
• Contact individuals by phone to discuss requests and advise on actions.
• Send updates via letters, calls, or emails.
• Liaise with relevant business areas to request information needed for cases.
• Redact data in line with data protection rules.
• Apply exemptions clearly in customer correspondence.
• Escalate concerns to the Data Protection Office.
• Ensure security of data and minimise breach risk with Information Security and DPO.
• Manage incoming post and respond to emails.
• Support colleagues with DSAR recognition and handling.
• Assist the Data Protection Office with MI and reporting.
• Build relationships with internal stakeholders (Customer Experience, Sales Distribution, Product).

Skills

DSAR handling

GDPR knowledge

Data protection

Attention to detail

Tools

Outlook

Excel

Word

Adobe

Respond

Dropbox

Job description

LV= Life and Pensions is seeking a Data Protection Administrator to join the Data Access team in Bournemouth. The role concentrates on coordinating DSARs and GDPR-related requests while upholding confidentiality and UK regulations.

You will be office-based in Bournemouth most of the time, handling data requests with accuracy, communicating clearly with customers, and supporting the Data Protection Office with MI and reporting.