Drug & Alcohol Team Leader

Service Care Solutions; Newbury; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

On-site role

Job summary

Service Care Solutions are seeking an experienced Drug & Alcohol Team Leader to join our West Berkshire (Newbury) service on a temporary, on-site contract. You will lead Recovery Practitioners, oversee treatment support and care coordination, and ensure delivery of high-quality substance misuse services.

The role requires strong leadership, excellent communication, and a solid understanding of CQC/NICE standards, with responsibility for governance, KPIs and working with commissioners and other

Qualifications

• Previous experience working within drug and alcohol / substance misuse services is essential.
• Proven leadership or management experience, ideally within health, social care or substance misuse services.
• Excellent communication, interpersonal and team leadership skills.
• Ability to manage competing priorities, meet deadlines and work effectively under pressure.
• Good understanding of CQC, NICE and relevant health and social care regulations.
• Strong IT skills, including Microsoft Office and case management systems such as Nebula, SystmOne or Theseus.
• Experience of partnership working with external agencies and professionals.
• A commitment to safeguarding, inclusive practice and achieving positive outcomes for vulnerable service users.

Responsibilities

• Lead, coordinate and support Recovery Practitioners and wider support functions, including client engagement, treatment support and care coordination.
• Ensure the service meets contractual requirements, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Monitor service performance, identify areas for improvement and implement action plans where necessary.
• Provide effective staff supervision, support workforce planning and manage team performance.
• Lead the development and delivery of evidence-based therapeutic interventions, including one-to-one and group sessions.
• Build and maintain strong working relationships with commissioners, healthcare professionals, criminal justice agencies and other stakeholders.
• Ensure the service operates in line with CQC, NICE and relevant regulatory standards.
• Oversee service governance, audits, risk management and incident reporting.
• Maintain accurate records and ensure compliance with information governance and GDPR requirements.
• Support the management of prescribing processes, ensuring prescriptions are generated and managed in line with relevant legal frameworks.
• Promote safeguarding, service user involvement and continuous service improvement.

Skills

Leadership

Communication

Team leadership

Prioritisation

Regulatory understanding

Tools

Nebula

SystmOne

Theseus

Microsoft Office

Job description

Location: West Berkshire (Newbury) Pay Rate: £28.00 per hour Contract: Temporary Working Arrangement: On-site

Service Care Solutions are currently recruiting for an experienced Drug & Alcohol Team Leader to join a service based in West Berkshire (Newbury) on a temporary contract. This is an excellent opportunity for someone with strong leadership experience and a background in drug and alcohol services, who can support the effective delivery of high-quality substance misuse services and lead a team of Recovery Practitioners.

Key Responsibilities

• Lead, coordinate and support Recovery Practitioners and wider support functions, including client engagement, treatment support and care coordination.
• Ensure the service meets contractual requirements, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Monitor service performance, identify areas for improvement and implement action plans where necessary.
• Provide effective staff supervision, support workforce planning and manage team performance.
• Lead the development and delivery of evidence-based therapeutic interventions, including one-to-one and group sessions.
• Build and maintain strong working relationships with commissioners, healthcare professionals, criminal justice agencies and other stakeholders.
• Ensure the service operates in line with CQC, NICE and relevant regulatory standards.
• Oversee service governance, audits, risk management and incident reporting.
• Maintain accurate records and ensure compliance with information governance and GDPR requirements.
• Support the management of prescribing processes, ensuring prescriptions are generated and managed in line with relevant legal frameworks.
• Promote safeguarding, service user involvement and continuous service improvement.

Essential Requirements

• Previous experience working within drug and alcohol / substance misuse services is essential.
• Proven leadership or management experience, ideally within health, social care or substance misuse services.
• Excellent communication, interpersonal and team leadership skills.
• Ability to manage competing priorities, meet deadlines and work effectively under pressure.
• Good understanding of CQC, NICE and relevant health and social care regulations.
• Strong IT skills, including Microsoft Office and case management systems such as Nebula, SystmOne or Theseus.
• Experience of partnership working with external agencies and professionals.
• A commitment to safeguarding, inclusive practice and achieving positive outcomes for vulnerable service users.

Additional Information

£28.00 per hour Temporary contract On-site position based in Newbury, West Berkshire Drug and Alcohol experience is essential