Drivers Mate / Drivers Assistant

ATA North Limited; Loanhead; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking logistics company as a Driver's Assistant, where you'll play a crucial role in delivering goods and providing excellent customer service. This full-time position requires physical fitness and a commitment to safety and teamwork. You'll assist in loading and unloading items, navigate delivery routes, and ensure a smooth operation in a dynamic environment. With a focus on sustainability and community, this role offers a chance to contribute to a greener future while being part of a dedicated team. If you're reliable, motivated, and enjoy working outdoors, this opportunity is perfect for you.

Qualifications

• Ability to navigate routes using GPS or maps.
• Good communication and customer service skills are essential.
• Physically fit to handle lifting and moving items.

Responsibilities

• Assist the driver with loading and unloading goods.
• Provide excellent customer service during collections and deliveries.
• Maintain a clean and safe working environment.

Skills

GPS Navigation

Customer Service

Physical Fitness

Communication Skills

Basic Vehicle Maintenance

Job description

Role: Drivers Assistant (Self-Employed)

Hours: Full-Time & Weekends (Monday to Saturday)

Start Date: ASAP

Contract: Ongoing

Location: Edinburgh Collections, Removals, & Deliveries

Overview:

We are seeking a reliable, physically fit, and customer-focused Driver's Assistant / Drivers Mate to support our delivery operations. This role involves helping us deliver donated goods, furniture, and store stock safely and professionally as part of our charity’s collection and delivery service.

Key Responsibilities:

1. Assist the driver in loading and unloading goods, including furniture and large household items.
2. Carry out collections and deliveries to and from donors' homes, charity shops, and warehouses.
3. Navigate and guide the driver on routes and help maintain efficient schedules.
4. Handle all goods with care and attention.
5. Provide excellent customer service, including contacting customers before arrival and assisting with loading/unloading.
6. Help with recycling, waste collection, and house removals as needed.
7. Maintain a clean and safe working environment inside and outside the vehicle.
8. Assist in lifting, moving, and placing items safely with proper manual handling practices.

Key Requirements:

1. Right to work in the UK and ability to pass a criminal record check.
2. Confident in using GPS/maps and planning routes.
3. Good communication and customer service skills.
4. Physically fit to lift and move items.
5. Reliable, trustworthy, and well-organized.
6. Basic vehicle maintenance knowledge (e.g., oil, tyres, fuel).
7. Availability for full-time work, including weekends.
8. Friendly, self-motivated, and a team player with a community-minded attitude.
9. Previous experience in similar roles (e.g., removals, delivery, warehousing) is desirable but not essential.
10. Comfortable working outdoors and in varied conditions.
11. Have safety footwear and a hi-viz.

Why Join Us?

At ATA North, we are proud to be a leading force in last-mile logistics across Scotland and the North of England. We partner with some of the UK’s most recognized national and international brands to deliver fast, reliable, and customer-focused solutions. With a fleet of over 350 vehicles and a network of strategically placed depots, we deliver more than 30,000 parcels daily in the North. Our wider group in England operates over 900 vehicles, delivering over 33 million parcels annually. We are growing and looking for dedicated team members to join us.

What We Do

We support major delivery companies by managing local delivery operations across an expanding UK depot network. Our fleet covers thousands of routes, ensuring parcels reach homes and businesses safely, efficiently, and on time.

Our Green Commitment

Sustainability is at our core. We aim to reduce our environmental impact through smarter logistics and cleaner operations, working towards a zero-emissions delivery model.

Our Culture & Ethos

We operate with integrity, hard work, and mutual respect. Our culture emphasizes accountability, teamwork, and excellence. We support our drivers and teams, recognizing and rewarding pride and purpose in work.

ATA North: Your Delivery Partner Anytime. Anywhere.