Driver - Uxbridge

Encore; Uxbridge; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Private Healthcare after 12 months

Volunteer programme

Enhanced family leave provisions

Perkbox and EAP

Company sick pay

Employee recognition scheme

Referral scheme

Career path

Access to advanced technology

Global presence

Long Service Programme

Job summary

Encore is seeking a Driver in Uxbridge/London to ensure timely delivery of goods and to support pre-defined routes. You will review orders, load/unload gear, and drive Encore owned, leased, or rented trucks. A valid license and clean driving record are preferred, with a focus on safety and customer service.

Responsibilities include maintaining routes, assisting dispatch, and supporting warehouse activities. The role offers a clear career path and opportunities across a global network.

Qualifications

• Must hold a valid driver's license and have a clean driving record preferred.
• Strong customer service and communication skills.
• Basic computer skills and ability to use GPS/routing systems.

Responsibilities

• Drive Encore owned, leased, or rented vehicles including vans.
• Maintain set routes and schedules to meet customer expectations.
• Load and unload goods; review orders for accuracy during delivery and pickup.
• Ensure cargo is secured and comply with traffic laws; complete logs as required.
• Deliver world-class service and maintain positive relationships with clients.
• Assist with dispatching and routing coordination when needed.
• Support warehouse with loading, unloading, and inventory tasks.
• Maintain vehicle condition, perform daily inspections, and report issues.

Skills

Valid Driver's License

GPS proficiency

Excellent customer service

Team player

Tools

GPS routing software

Job description

Driver

Uxbridge, London

up to £31,000 dependant on experience

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles. This position reports to the Logistics Coordinator or Hire Manager, subject to the assigned department.

Key Job Responsibilities

Driving, Delivery, and Pick-up:

· Drive Encore owned, leased, or rented vehicles including vans

· Drive Results - Maintain set routes and schedules as directed by their supervisor to meet customer expectations

· Loading and unloading of vehicles

· Review orders for accuracy during both delivery and pickup to ensure all items are accounted for

· Ensure contents are properly secured inside of truck to prevent breakage or damage to gear

· Do the Right Thing - Obey all applicable traffic laws and drive according to the weather/road conditions

· Able to complete a manual and/or electronic log book, based on an assigned region

Customer Service:

· Deliver World Class Service - Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers

· Maintain a positive relationship with all clients through effective communication and interaction

· Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and warehouse personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

· Value People - Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.

· Participate in annual physical inventory process.

· Perform quality control and equipment staging in warehouse as directed.

· Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance:

· Works with the dispatcher to ensure vehicles are well maintained through scheduled service appointments as required

· Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris

· Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip

· Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.

· Identify mechanical maintenance needs as they occur

· Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

Job Requirements

· Valid Driver’s License

· Clean driving record is preferred

· Basic Computer Skills

· Exceptional customer service skills.

· General knowledge of vehicle inspection and maintenance.

· General understanding of proper load securement.

· Proficient using GPS and other routing systems.

· Ability to drive or sit for long hours at a time.

· Good communication skills with internal and external customers.

· High degree of team work with customers, peers, and managers.

· Ability to use and understand automated routing software.

· General competencies skills in smartphone use.

• Serve as a brand advocate and ambassador in every interaction.

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively