Warehouse Coordinator

Encore; Uxbridge; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Private Healthcare

Volunteer program

Enhanced family leave

Perkbox & EAP

Sick pay

Recognition scheme

Referral scheme

Career path

State-of-the-art technology

Global opportunities

Long service

Job summary

Encore is seeking a Warehouse Coordinator in Uxbridge, UK (UB8) to manage paperwork, coordinate transportation and deliveries for outgoing shipments, and perform administrative tasks. The role reports to the Warehouse Manager or Supervisor depending on location.

Key responsibilities include fleet management, order processing, and coordinating transportation while maintaining health and safety with PPE. A minimum of 2 years in a fast-paced warehouse environment is required.

Qualifications

• Minimum 2 years’ experience in fast-paced warehouse distribution office environment.
• Proficient in Windows and Microsoft Office, emphasis on Excel.
• Excellent written and verbal communication, interpersonal and customer service skills.
• High degree of commitment to service excellence.

Responsibilities

• Fleet Management (subject to local warehouse structure): Monitor routing to prioritise on-time delivery/pickup; review delivery/pickup services; monitor vehicle maintenance for assigned location.
• Order Processing & System Maintenance: Process Encore configuration hotel equipment sales orders and schedule for shipment; create manual sales orders; close out daily orders in the WMS.
• Transportation: Coordinate dispatch and return of equipment; ensure subcontracted trucking companies meet standards; organize delivery and collection of dry hires.
• Administration: Handle invoicing procedures; assist with transportation claims; manage warehouse consumables paperwork.

Job description

Warehouse Coordinator

Uxbridge, UB8

Salary: Up to £31,000 dependant on experience

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview
Process paperwork and coordinate transportation and deliveries for outgoing shipments daily. Complete administrative tasks as assigned. This position reports into the Warehouse Manager or Warehouse Supervisor subject to region.

Key Job Responsibilities

Fleet Management (subject to local warehouse structure)
• Assist in monitoring daily routing to prioritise on-time delivery/pickup
• Perform frequent reviews on delivery/pickup services and monitor on-time performance
• Monitor regular vehicle maintenance, condition, and operation for assigned location

Order Processing & System Maintenance
• Process Encore Configuration hotel equipment sales orders and schedule for shipment.
• Create manual sales orders for equipment requests when needed.
• Do the Right Thing - Close out orders shipped daily in our wms (warehouse management system) to generate packing lists and generate back orders.
• Maintain customer orders and update any necessary information in our wms system per request.
• Deliver World Class Service - Monitor incoming emails and respond in a timely manner to all inquiries.
• Uphold and adhere to health and safety regulations and wear appropriate Personal Protective Equipment (PPE).

Transportation
• Coordinate all operational requirements related to projects, including dispatch and return of equipment, ensuring overall quality control.
• Coordinate all local transport requirements and workflow (i.e. scheduling, coordination, communication, administration) cost effectively.
• Ensure that the subcontracted trucking companies meet all of the required company and legal standards, including but not limited to, license, insurance, health and safety, quality of services (reliability, dependability, presentation).
• Organise and coordinate the delivery and collection of dry hires and sub-hired equipment.
• Work closely with our logistics carriers to coordinate shipping CapEx orders to our hotel locations.
• Process shipping paperwork for orders shipping daily.
• Value People - Communicate delivery information via email with our hotel external customers.
• Coordinate equipment recycling orders and pick-ups with our recycler and our hotel locations.

Administration
• See the Bigger Picture - Research and assist with transportation claims for CapEx orders including providing Logistics Coordinator with necessary information and processing replacement equipment orders with our Procurement Team.
• Process all administrative paperwork relating to warehouse consumables, in coordination with the Warehouse Manager.
• Administer proper invoicing procedures relating to truck booking, vehicle repairs, warehouse crew, and others.

Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands.

Job Requirements
• Minimum 2 years’ experience working in a fast paced, multi-tasking warehouse distribution office environment with a demonstrated high degree of accuracy and attention to detail
• Demonstrated ability to work in a high volume environment while being able to think creatively and effectively solve problems
• Proficient in Windows and Microsoft Office applications with an emphasis on Excel.
• Excellent written and verbal communication, interpersonal and customer service skills
• High degree of commitment to service excellence

Competencies
• Concern for Quality
• Exceeds Customer Expectations
• Communication
• Teamwork
• Integrity