Driver - Uxbridge

Encore; Uxbridge; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Private Healthcare after 12 months

Volunteer support programs

Enhanced family leave provisions

Perkbox and Employee assistance

Company sick pay

Employee recognition scheme

Referral scheme

Career path support

Access to modern technology

Global presence and opportunities

Long Service Programme

Job summary

Encore is seeking a Driver in Uxbridge, London, to ensure timely delivery of goods to customer sites on defined routes. You will review orders before delivery, load and unload items, and drive Encore-owned vehicles while maintaining safety and service standards.

The role emphasizes accurate order verification, vehicle safety, and effective communication with clients and dispatch to support regional operations.

Qualifications

• Valid Driver's License.
• Clean driving record preferred.
• Excellent customer service and communication skills.
• Basic computer skills and route planning experience.

Responsibilities

• Drive Encore owned, leased, or rented vehicles (vans) to deliver goods to customer sites on pre-defined routes.
• Review orders for accuracy during delivery and pickup, ensuring items are accounted for.
• Load and unload goods, secure cargo, and maintain vehicle cleanliness.
• Assist with dispatching and route planning to support regional needs.

Skills

Delivery driving

Customer service

GPS routing

Vehicle inspection

Communication

Tools

GPS systems

Job description

Driver

Uxbridge, London

up to £31,000 dependant on experience

Company Benefits:

• Private Healthcare after 12 months service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path (and all the important support along the way)
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme

Position Overview

This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks including vehicles. This position reports to the Logistics Coordinator or Hire Manager, subject to the assigned department.

Key Job Responsibilities

Driving, Delivery, and Pick-up:

• Drive Encore owned, leased, or rented vehicles including vans
• Drive Results - Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Do the Right Thing - Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region

Customer Service:

• Deliver World Class Service - Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and warehouse personnel and arranging for 3rd party transportation to support regional needs

Equipment Handling

• Value People - Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.

Vehicle Maintenance:

• Works with the dispatcher to ensure vehicles are well maintained through scheduled service appointments as required
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip
• Maintain and replenish all vehicle fluids as needed - e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner

Job Requirements

• Valid Driver's License
• Clean driving record is preferred
• Basic Computer Skills
• Exceptional customer service skills.
• General knowledge of vehicle inspection and maintenance.
• General understanding of proper load securement.
• Proficient using GPS and other routing systems.
• Ability to drive or sit for long hours at a time.
• Good communication skills with internal and external customers.
• High degree of team work with customers, peers, and managers.
• Ability to use and understand automated routing software.
• General competencies skills in smartphone use.
• Serve as a brand advocate and ambassador in every interaction.

Competencies

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Safety Conscious
• Drive Results
• Action Oriented
• See The Big Picture
• Tech Savvy
• Value People
• Communicates Effectively

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.