Driver/Receptionist

Cwm Taf Morgannwg University Health Board; Tonyrefail; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is recruiting drivers for its Urgent Primary Care Service. The role involves transporting medical staff to home visits, delivering medications, and supporting a 24/7 operation from the Ty Elai Dinas Isaf Estate site.

Applicants must hold a full clean driving licence and be IT literate, with Welsh language skills considered an advantage. This is a flexible, frontline role requiring weekend/overtime availability.

Qualifications

• Basic IT skills as baseline.
• Full clean driving licence is essential for a community-based role.
• Good geographical knowledge of the CTM area and surrounding sites.

Responsibilities

• Drive medical staff to home visits across Bridgend, Merthyr and Rhondda Cynon Taf.
• Deliver medications and perform associated activities as required.
• Operate within a 24/7 rota and flexible shift patterns.

Skills

Basic IT skills

Full clean driving licence

Geographical knowledge

Verbal and written communication

24/7 rota flexibility

Welsh language level 3

Job description

Cwm Taf Morgannwg University Health Board

Driver/Receptionist

The closing date is 16 November 2026

Driver/Receptionist - 52 annualised hours with availability of additional hours

Cwm Taf Morgannwg Health Board is looking to drivers for its Urgent Primary Care Service which operates 24/7 365 days a year based at our call centre located at Ty Elai Dinas Isaf Estate, Williamstown, Tonypandy.

The position is for 52 annualised hours with the possibility of moving to contracted hours as vacant shifts become available over time.

We are looking for candidates who are able to work shifts across 24 hours a day and seven days a week including overnights and bank holidays.

Successful candidates will need full clean driving licence for three years or longer.

The role involves driving medical staff to home visits, delivering medications and other activities as required of the service.

We want to hear from people who are flexible and feel they can meet the challenge of working within this dynamic environment.

For an informal discussion, please contact Martine Randall on 01443 444078

Main duties of the job

To drive medical staff to home visits across the three county boroughs of Bridgend, Merthyr and Rhondda Cynon Taff. To deliver medications and other activities as required. The service operates 24 hours 7 days per week.

We are looking for candidates with maximum flexibility to work across the various shift patterns.

Candidates also need to be IT literate and able to perform basic hospital reception duties as part of their role.

Candidates should indicate their availability and unavailability to work across the week within their application.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

We listen, learn, and improve

We treat everyone with respect

We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; while the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Person Specification

Qualification / Knowledge

• Basic IT skills, normally obtained through practice or practical training
• Full Clean driving licence is essential as role is community based
• Good geographical knowledge of Cwm Taf Morgannwg area, and other sites within the UHB

Experience

• Previous driving experience
• Previous experience of working in a similar setting and working with patients

Skills / Abilities

• Good verbal and written communication skills
• Ability to undertake the full range of duties as required of the post, including flexibility to support a 24/7 rota

Other

• Welsh language speaking/listening skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board