Driver Operations Team Lead: Planning & Compliance

TTC Group; Telford; On-site; GBP 35,000 - 48,000; Full time

Job summary

The TTC Group is seeking a proactive operations professional to support the Driver Operations Manager. You will help ensure smooth planning and administration of the team, acting as the first line contact for operational functions relating to fleet risk management solutions.

You will oversee planning, quality assurance checks, and ongoing training needs to keep the team’s knowledge up to date and compliant with regulatory standards. Strong leadership and communication are essential.

Qualifications

• Experience leading teams and guiding performance in administrative settings.
• Ability to plan, monitor, and improve processes in line with quality standards.
• Proven skill in managing workloads, training needs, and service delivery quality.

Responsibilities

• Leadership and Guidance: mentor, coach, and support team members to achieve targets.
• Goal Setting and Planning: establish objectives and develop workflows to meet them.
• Performance Management: monitor performance, give feedback, identify training needs.
• Resource Allocation: assign tasks, manage workloads, ensure equitable distribution.
• Conflict Resolution: mediate conflicts and maintain a collaborative environment.
• Communication: liaise between team and senior management; report progress.

Skills

Can-do attitude

Accuracy

Initiative

Ambitious

Communication

Analytical thinking

Decision making

Ethics

Emotional control

Interpersonal skills

Organizational awareness

Risk assessment

Diligence

Attention to detail

Team collaboration

Job description

The TTC Group is seeking a proactive operations professional to support the Driver Operations Manager. You will help ensure smooth planning and administration of the team, acting as the first line contact for operational functions relating to fleet risk management solutions.

You will oversee planning, quality assurance checks, and ongoing training needs to keep the team’s knowledge up to date and compliant with regulatory standards. Strong leadership and communication are essential.