Driver Manager

GTR; Barnham; Sur place; GBP 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Final salary pension

Free travel for you and your family

Rail discounts for you and family

25 days annual leave

Discounted Oyster Card

Family-friendly leave policies

StarHub discounts

Résumé du poste

GTR are looking for a Driver Manager based at Barnham Train Crew Depot. You will lead a team of drivers to deliver a high performing workforce aligned with safety, performance and customer service standards.

You’ll handle performance reviews, welfare, and disciplinary matters while promoting a professional culture across the depot. The role demands strong leadership, excellent communication and the ability to engage with Trade Union Representatives to maintain constructive working relationships

Qualifications

• Strong people leadership skills.
• Strong interpersonal skills with the ability to inspire teams.
• Developing and maintaining a professional relationship with Trade Union Representatives
• Effective oral and written communication skills.

Responsabilités

• Lead and manage a designated group of drivers to deliver a high performing workforce.
• Conduct individual performance reviews, briefings, welfare, disciplinary and grievance matters.
• Implement customer service standards to raise professionalism across drivers and improve on-board experience.
• Drive team performance through engagement and attendance procedures to improve performance and fairness.

Connaissances

Leadership

Interpersonal skills

Trade Union relations

Communication (oral & written)

Description du poste

GTR are looking for Driver Manager based at Barnham Train Crew Depot

Are you an energetic, passionate and experienced leader who can get the best out of a team of drivers in one of our busy depots?

Are you able to lead and manage a designated group of drivers to deliver a high performing workforce in line with GTRs specific standards in safety, performance, and customer service expectations. To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.

To be a highly visible people focused manager driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, briefings, welfare, disciplinary, grievance and poor performance matters.

Can you implement customer service standards that change the culture and raise the professionalism of drivers across GTR? Develop a first‑class customer service environment that delivers excellent service to our customers. Enhance the on‑board experience for our customers, resulting in repeat business and provision of higher satisfaction results. Drive team performance through excellent engagement and utilise the attendance procedure, improving performance, individual grievance, and the disciplinary procedures as appropriate to ensure fair treatment and improved performance.

Do you possess the following skills?

• Strong people leadership skills
• Strong interpersonal skills with the ability to inspire teams
• Developing and maintaining a professional relationship with Trade Union Representatives
• Effective oral and written communication skills

We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.

In Return We Offer You

• Final salary pension scheme
• Free travel on GTR services and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• 25 days' annual leave plus bank holidays
• Discounted Oyster Card
• GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave - all part of our commitment to family friendly policies
• StarHub – our great benefits package which includes many retail, health, travel and leisure discounts and offers

Full Job Description Attached.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.