Driver/ Luggage Porter - Soho Farmhouse

Soho House via Caterer.com; Banbury; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

50% discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off after 1 year

Staff discount on Soho Home

Paid charity days

Counselling sessions

Training & team events

Job summary

Soho House in the United Kingdom seeks a Driver/Luggage Porter to assist with luggage, guest requests, and the flow of arrivals and departures, ensuring a welcoming UK experience. This hands-on, guest-facing role requires a friendly attitude, attention to detail, and a proactive approach.

We offer weekly pay, team meals, 50% food & drink discount, staff rates, health plan options, and ongoing training and events to support your personal and professional growth.

Qualifications

• Friendly, reliable individual with a proactive approach to guest service.
• Prior porter/hospitality or guest-facing experience is advantageous but not essential.
• Able to multitask and work as part of a team in a busy venue.

Responsibilities

• Welcome guests, assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage/vehicle storage areas.
• Conduct regular checks of public areas and report issues.
• Support other departments during busy periods to ensure smooth operations.

Skills

Hospitality experience

Guest-facing service

Job description

At Soho House, the Driver/ Luggage Porter plays a vital role in creating a seamless and welcoming arrival and departure experience for our members and guests. You'll support the Front of House and Accommodation teams by assisting with luggage, guest requests, and the overall flow of arrivals and departures, ensuring every interaction reflects the Soho House ethos.

This is a hands-on, guest-facing role that requires a friendly attitude, attention to detail, and a proactive approach. You'll be a familiar face in the House, helping guests feel looked after from the moment they arrive.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

• Welcome guests and assist with luggage on arrival and departure
• Escort guests to rooms and provide a warm introduction to the House when required
• Support Front of House with guest requests and general assistance
• Maintain cleanliness and organisation of luggage/ vehicle storage areas
• Assist with deliveries, room moves, and internal requests as needed
• Conduct regular checks of public areas, reporting any issues or hazards
• Support other departments during busy periods to ensure smooth operations
• Always represent Soho House standards, values, and service style

What we are looking for...

A successful Driver/ Luggage Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service. I deally you will have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service.

• Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential
• Good communication skills and ability to work as part of a team.
• Reliability, punctuality, and a strong work ethic.
• Willingness to work flexible hours, including weekends and public holidays.
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.

Pay Range

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Soho House via Caterer.com 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.