Driver CPC

The Vella Group; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Internal and external training

Pension scheme

Enhanced maternity and paternity pay

Perkbox discounts

Free healthcare scheme

Childcare vouchers

Job summary

The Vella Group, a well-established accident repair specialist, is seeking an experienced CPC qualified Driver. You will work closely with the Customer Service Reception to ensure exceptional service, collecting and delivering vehicles within given time frames.

With 33 days of holiday, training opportunities, and healthcare benefits, this role is perfect for those who want to grow within a reputable company while maintaining high standards of customer care.

Qualifications

• Must be CPC qualified and have driving experience.
• Experience with recovery driving is ideal.
• Must work well both in a team and individually.

Responsibilities

• Ensure exceptional customer service is delivered.
• Collect and deliver vehicles within time parameters.
• Drive courteously and abide by speed limits.
• Conduct necessary checks on recovery trucks.
• Fit small parts or polish vehicles at locations as needed.
• Complete all relevant paperwork.

Skills

CPC qualified

Driving experience

Customer service

Teamwork

Job description

The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth.

As a recognised industry leader, The Vella Group currently operate 22 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!

We are looking to recruit an experienced CPC qualified Driver.

CORE DUTIES AND RESPONSIBILITIES OF THE CUSTOMER SERVICE DRIVER

• Work closely in partnership with our Customer Service Reception, to ensure that decisions are made to ensure an exceptional customer service is delivered to all our customers.
• Collect and deliver vehicles within given time parameters
• Drive at all times in a courteous manner and to abide by local speed limits
• Understand how to suspend tow automatic and 4 wheel drive vehicles
• Be responsible for any monies paid in respect of any insurance policy excess, VAT payments etc, receipt any customer invoices and hand all money to customer service
• Do all necessary checks on the recovery trucks including all fluid levels, tyre conditions and pressure. Check all vehicle securing belts are fit for the purpose, report any damage to the Production Manager
• On occasions, fit small parts or polish vehicles at a customer’s home address or workplace
• Filling out all relevant paperwork

ABOUT YOU:

• You are CPC qualified
• You have driving experience
• Ideally, you have experience with recovery driving
• You work well in a team as well as individually
• You have some customer service experience

BENEFITS FOR THE CUSTOMER SERVICE DRIVER

• 33 days holiday including Bank Holidays.
• Internal and external training
• Pension scheme and death in service insurance
• Enhanced maternity and paternity pay
• Perkbox - Access to hundreds of exclusive discounts and rewards
• Medicash - Free healthcare scheme
• Childcare vouchers or workplace nursery benefit

42.5 hours per week - Monday-Friday (8.5 hour shifts)