Driver and Branch Sales Assistant - Flexible hours

City Plumbing Supplies; Cheltenham; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

Join a forward-thinking company as a Driver and Branch Sales Assistant, where your commitment to exceptional customer service will shine. In this flexible role, you will be at the heart of operations, ensuring timely deliveries and supporting sales efforts in a dynamic branch environment. Embrace the opportunity to work in a diverse and inclusive workplace that values your contributions. With a focus on personal growth and development, you will be equipped with the tools to succeed and thrive in your career. If you are passionate about service and eager to make a difference, this role is perfect for you.

Benefits

Bonus

Discounts and savings at retailers

Life assurance

Extended family policy

Mental Health First Aiders

Employee Assistance Programme

Financial education and loans

Flexible working options

Inclusive workplace environment

Qualifications

• Previous driving experience is preferred.
• Knowledge of plumbing and heating products is an advantage.

Responsibilities

• Deliver products to customers while maintaining high service standards.
• Assist with sales at the trade counter and over the phone.

Skills

Customer Service

Driving

Sales Support

Communication

Education

Clean Driving Licence

Job description

Come and join us as a Driver and Branch Sales Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs.

As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service. You’ll be professional, driven and enthusiastic. This role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone, ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment, and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.

• Health and safety of yourself and your vehicle
• Maintenance and condition of your vehicle
• Report any issues or incidents to your line manager
• Comply with transport compliance law and regulations
• Support the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
• Ensure we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
• Assist with general duties within the branch such as serving customers on the trade counter, telesales, and ensuring housekeeping standards are maintained

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours and able to work up to 37.5 hours a week. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.