Driver and Branch Sales Assistant

City Plumbing Supplies; Bellshill; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Branch Sales Assistant and Driver, where you will deliver exceptional customer service while supporting the branch's sales efforts. This role involves driving, serving on the trade counter, and ensuring compliance with health and safety regulations. You will be integral to maintaining high standards and creating a loyal customer base. The company values its employees and offers a supportive environment for growth and development. If you are enthusiastic and driven, this opportunity could be the perfect fit for you.

Benefits

Bonus

Discounts at retailers

Life assurance

Flexible working options

Mental Health First Aiders

Employee Assistance Programme

Financial education and loans

Complete induction and development support

Extended family policy

Qualifications

• Clean driving license and previous driving experience required.
• Knowledge of plumbing and heating products is advantageous.

Responsibilities

• Ensure health and safety of yourself and your vehicle.
• Support Branch Manager in achieving sales targets.
• Assist customers at the trade counter and through telesales.

Skills

Customer Service

Driving License

Sales Support

Health and Safety Compliance

Job description

Come and join us as a Branch Sales Assistant and Driver to help us grow, deliver sales and exceed customer expectations.

As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.

Responsibilities:

• Health and safety of yourself and your vehicle.
• Maintenance and condition of your vehicle.
• Report any issues or incidents to your line manager.
• Comply with transport compliance law and regulations.
• Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits:

• Bonus.
• Discounts, savings and cash back at numerous retailers.
• Life assurance.
• Extended family policy including maternity, paternity, additional annual leave and more.
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
• Complete induction and a company that lets you grow and encourages development.
• Financial education and loans.
• Flexible working options.
• A business striving to create an environment of inclusion so everyone can be their true self.
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.