Driver

ABM; Paisley; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

24/7 GP access

Mental health support

Get Fit Programme

Cycle to work scheme

Job summary

ABM is seeking an Airside Driver to join their team at Glasgow Airport. The role involves driving specialized vehicles to assist passengers with reduced mobility from the aircraft to the terminal and vice versa. Applicants should have a valid UK driving license and a passion for exceptional customer service.

The ideal candidate will maintain a professional demeanor, possess excellent communication skills, and be available for varying shifts including weekends and early mornings.

Qualifications

• Professional image and conduct expected at all times.
• Passionate about delivering excellent customer service.
• Ability to confidently deal with public demands.

Responsibilities

• Drive specialist vehicles on the airfield.
• Assist PRMs safely onto the aircraft.
• Complete daily Vehicle Check Sheets.

Skills

Customer service

Communication skills

Driving larger vehicles

Ability to handle pressure

Education

Valid Right to work documentation

Full clean UK driving license

5-year checkable employment history

Job description

LOCATION: Glasgow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week

PAY RATE: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [e-mail]. We're here to help!

Purpose

Working as a member of the PRM Airside Driver Team, you will drive the Company’s specialist vehicles on the airfield to transfer passengers with reduced mobility (PRM’s) from the aircraft to the terminal building or from the terminal building to the aircraft. The Vehicles range from Minibuses to Class 2 rigid heavy good type vehicles, for which full training and instruction would be given. You will also be required to assist PRM’s onto the aircraft, to their seat or into the ABM vehicles or terminal buildings which involves passenger and manual handling techniques.

Key Responsibilities

• Complete the daily Vehicle Check Sheet, to maintain the operational reliability of the vehicle, reporting when necessary any vehicle defaults in line with the Vehicle Inspection procedure.
• Drive the Company vehicles ensuring that the vehicle is safe and secure at all times.
• Operate the vehicle safely within close proximity to the aircraft using all safety systems of the vehicle.
• Maintaining a clean and tidy vehicle at all times.
• Deliver or collect the passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques.
• Complete Customer Care Agent (CCA) duties within the terminal when demand requires, this may include escorting passengers through the terminal/security and boarding flights or meeting arriving flights and assisting PRM’s through to baggage reclaim.
• Ensure that the Allocator is updated on progress of jobs at all times using PDA’s and Radio.
• Observe all Manchester airport airside driving requirements.
• Promote a safe and secure environment at all times.
• Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Host role

• Maintain a professional image at all times.
• Ability to deal calmly and reasonably in pressurised situations.
• We are seeking candidates who have a real passion for people, delivering excellent customer service on a daily basis.
• Set a good example at all times.
• Previous Airline &/or Airport experience is desired although not essential as full training will be provided.
• Experience in a similar role or driving larger vehicles would be an advantage.
• Excellent communication skills.
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance.
• Ability to deal calmly and confidently with all demands from the public.
• Champion principles of equality, inclusion and diversity.

Essential Skills for the Customer Service Host role

• Valid Right to work documentation.
• 5-year checkable employment/education history, ideally with a maximum of 5 references for vetting purposes.
• Must pass a basic DBS check.
• Overseas Criminal Record Check (if applicable).
• Available for very early morning shifts, outside of normal public transport times.
• Able to obtain an airside pass that allows you access to security restricted areas.
• Must be willing to work weekend and shifts.
• Full clean UK driving license.

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to. The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money and work; Support: Online chat or telephone service for urgent support in a crisis

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.