Drainage operative

Lanes Group; West of England; On-site; GBP 33,000 - 36,000; Full time

Job summary

Lanes Group Bristol is seeking a dedicated operative to support Highways drainage work. You will work alongside HGV gully drivers to clean along the highways, and you will need to use a tablet to record job details and progress on site.

This role is physically demanding, with 50 hours weekly, and requires a proactive attitude, good customer service, and strict adherence to safety. Salary ranges £32,500–£36,400 depending on experience.

Qualifications

• Demonstrated listening and communication abilities.
• Competent IT and accurate data entry skills.
• Positive, can-do attitude and strong teamwork.
• Ability to multitask and meet deadlines.

Responsibilities

• Clean/clear/repair and maintain drainage systems.
• Record each job report on the equipment and systems.
• Run diagnostics and repairs on drains using specialist gear.
• Rodding blockages and ensuring safe operation.
• Deliver excellent customer service on site.
• Maintain safety and H&S practices during works.

Skills

Active listening

Communication skills

IT literacy

Data entry accuracy

Team player

Multitasking

Deadline oriented

Job description

Location: Bristol

Hours: 50 hours per week (Monday to Friday, 6am-4pm)

Salary:£32,500-£36,400 (depending on experience)

Lanes Group Ltd is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth.

Department

Sapphire Utility Solutions, a Lanes Group Company specialise in multiple divisions.

Highways works closely with operational and delivery teams to provide specialist infrastructure services that support the safe and efficient operation of the UK’s road network. The team delivers a range of maintenance, drainage, and improvement works, helping to enhance network performance, minimise disruption to road users, and ensure highways assets remain safe, compliant, and resilient for the communities they serve.

Purpose of the role

You will be working closely with an HGV gully drivers to clean along the highways. This role can be physically demanding as you will be required to cover a lot of ground on foot as well as working in restrictive spaces. Use of a tablet is also a requirement of the role; therefore, you will need to have knowledge of using them. You will be working on a variety of different contracts, on a reactive workstream - a proactive attitude and enthusiasm is key, and you will be paid to learn!

Key Responsibilities

• Clean / clear / repair and maintain drainage systems.
• Record each job report correctly on the specialist equipment provided.
• Run diagnostics and repairs on drains using electro mechanical and specialist CCTV survey equipment.
• Rodding blockages.
• Delivering good customer service.
• Maintaining good H&S practise while carrying out works.

Key Requirements

Skills & Experience

• Excellent listening and communication skills
• Competent in IT, accurate data entry and good keyboard skills
• Positive, can-do attitude – team player
• Ability to multitask, and work to deadlines

Living the Company Values

By embedding our companies core values and purpose into each role, ensures that every employee, regardless of their role or level, understands how their individual development and contributions align with our purpose of ‘improving today for a better tomorrow’.

Each role and value has an alignment to set proficiency levels and expectations; this role holder is expected to:

• Leading: Acts as a role model, shaping the learning agenda and influencing change.
• Agile: Anticipates learning needs, adjusts quickly to changing operational contexts.
• Nurturing: Supports the development of others through coaching and structured development plans.
• Engaging: Inspires and motivates learners, builds trust and credibility
• Safe & Secure: Ensures all learning is aligned to safety and compliance standards.

Your Contribution to the company

• Strive to be always positive and constructive
• Adhere to all company policies
• Straight talking about the facts of the situation – open discussions are the best way to find solutions
• Help others through communicating clearlyDeliver on commitments
• Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
• Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

Equality, Diversion & Inclusion

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.