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Drainage Engineer

Drain Doctor

Lyndhurst

On-site

GBP 32,000 - 34,000

Full time

8 days ago

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Job summary

Join Drain Doctor as a Drainage Engineer in Lyndhurst, offering a competitive salary between £32,000-£34,000 with an OTE of £40,000-£45,000. This role involves attending sites to solve drainage issues and provide exceptional customer service, along with ongoing training and support from a leading franchise in the drainage sector.

Benefits

Company van, tools, PPE, and uniform provided

Ongoing training and development opportunities

Clear progression within a growing network

Structured bonus scheme based on performance

Qualifications

Experience in a reactive or repair drainage engineer role.
High-pressure water jetting certificate or experience required.
Full UK manual driving licence, held for 2+ years, with no more than 6 points.

Responsibilities

Unblocking drains using high-pressure water jetting.
Diagnosing and resolving drainage faults.
Advising customers and quoting on-site.

Skills

Customer service

Communication

Technical knowledge

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- Join a Fast-Growing Team with Real Earning Potential

We're growing in Southampton - and we’re on the lookout for a customer-focused Drainage Engineer to join our local team. With a starting salary of £32,000-£34,000 and an OTE of £40,000-£45,000, with a bonus structure that rewards quality work, you’ll enjoy financial recognition alongside true work-life balance.

This is your chance to work with a trusted name in drainage - Drain Doctor, a leading UK network known for exceptional service and a people-first culture. If you're driven, hands-on, and ready to grow with a franchise backed by global brand Neighbourly, we want to hear from you.

Why Join Us?

Great Pay & Bonus Scheme: Realistic OTE of £45k with a clear, structured bonus (earn up to £1,000 extra per month based on performance)
Stability & Support: Join a head-office-owned franchise with strong operational backing and a well-established customer base
Professional Growth: Ongoing training and mentoring available to upskill in areas like patch lining, surveys, and customer service
All Equipment Provided: Van, tools, PPE and uniform included
Friendly Culture: You'll be joining a team that truly values communication, collaboration, and quality

The Role

As a Drainage Engineer, you’ll attend domestic and commercial sites across the SO postcode region (plus nearby areas if needed) to carry out investigations, unblock drains, perform repairs and deliver long-lasting solutions. Jobs are typically high value, booked in as free-of-charge quotes - giving you time to build rapport and win customer trust. You’ll use your technical knowledge to diagnose faults, resolve issues and recommend further works where needed.

You’ll Be Responsible For

Unblocking drains using high-pressure water jetting (HPWJ)
Diagnosing and resolving drainage faults, minor excavations and patch lining
Advising customers and quoting on-site in a clear, trustworthy manner
Using CCTV equipment to carry out surveys
Working within a tight-knit team to deliver excellent service
Following all health & safety procedures and contributing to a culture of safety and responsibility

What We’re Looking For

Experience in a reactive or repair drainage engineer role
Ability to unblock drains using rods or HPWJ equipment
A confidence communication style, with a real passion for providing exceptional customer service.
Full UK manual driving licence, held for 2+ years, with no more than 6 points
Right to work in the UK without sponsorship
Comfortable working alone and outdoors, with a customer-first attitude
High-pressure water jetting certificate or experience
Experience in patch lining or minor plumbing repairs

Location & Hours

Location: Field-based across Southampton and the SO postcode area
Hours: Monday-Friday, including occasional on-call rota ( 1 in 4) and overtime opportunities
Office Setup: You’ll report into the local franchise team with strong support from head office - plus regular face-to-face interaction with the Regional Development Manager

This Role Offers

£32,000-£34,000 base salary (dependent on experience)
OTE £40,000-£45,000 (realistic and achievable bonus structure)
Company van, tools, PPE and uniform provided
Ongoing training and development opportunities
Clear progression within a growing network
Employee recognition and performance support

Drain Doctor Southampton is a head office-owned franchise, giving you the benefit of local knowledge with the strength and backing of a globally recognised brand.

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Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Engineering and Information Technology

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