Drainage Delivery Engineer

United Utilities; Carlisle; On-site; GBP 46,000 - 56,000; Full time

Benefits offered by this job

Annual leave 26 days

Pension up to 14%

Healthcare plan

Bonus scheme

Flexible benefits

Employee assistance

Job summary

United Utilities is recruiting for a Drainage Delivery Engineer based at Carlisle Wastewater Treatment Works. The role focuses on custodian duties for the drainage area, driving improvements, monitoring spend, and delivering cost-effective solutions with the Drainage Performance Engineer.

You will support reactive resolution, champion timely resolutions, and work with the team to proactively manage the network and reduce reactive workloads while maintaining regulatory standards and customer

Qualifications

• HNC in civil engineering is essential.
• Knowledge of day-to-day sewer operation and maintenance techniques.

Responsibilities

• Ensure full compliance with wastewater network policies, environmental regulations, and health & safety requirements.
• Improve drainage network performance by supporting planned maintenance, reducing flooding and pollution incidents, and enhancing customer satisfaction.
• Maintain accurate wastewater incident, asset, and sewer records to meet regulatory and operational standards.
• Proactively manage network issues by identifying repeat incidents, implementing preventative solutions, and responding to reactive work as needed.
• Provide technical expertise, stakeholder support, and investment recommendations while monitoring budgets and driving continuous asset improvement.

Education

HNC in civil engineering

Job description

Salary - £51,233

Work Type - Onsite

Job Location - Carlisle Wastewater Treatment Works, Willowholme Ind Estate, Carlisle, Cumbria, CA2 5SH

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

The Role

To act as the custodian of the drainage for their respective area and will be responsible for improving the overall performance in collaboration with their respective Drainage Performance Engineer including monitoring operational spend and deciding on most cost effective solution, to enable proper network management.

To ensure reactive resolution and customer satisfaction identifying high risk needs which require further focus to prevent repeat. To champion resolution (within reason) to significantly reduce the volume of reactive work currently undertaken in their area.

In order to do this the Drainage Delivery Engineer will have to understand the day-to-day reactive work being undertaken in the Drainage area to drive improvement and prompt resolution, as well as working in collaboration with the Drainage Performance Engineer suggesting analysis of a range of performance / predictive data to proactively manage the network and enable proper network management.

What You Will Be Doing:

• Ensure full compliance with wastewater network policies, environmental regulations, and health & safety requirements.
• Improve drainage network performance by supporting planned maintenance, reducing flooding and pollution incidents, and enhancing customer satisfaction.
• Maintain accurate and reliable wastewater incident, asset, and sewer records to meet regulatory and operational standards.
• Proactively manage network issues by identifying repeat incidents, implementing preventative solutions, and responding to reactive work as needed.
• Provide technical expertise, stakeholder support, and investment recommendations while monitoring budgets and driving continuous asset improvement.

What We Are Looking For:

• HNC in civil engineering (or related subject) is essential.
• Awareness of Confined Space Regulations 1997 is essential with extensive knowledge and experience of day-to-day sewer operation and maintenance techniques.
• Good understanding of sewerage law and its practical implementation and good general knowledge of health and safety and other standards including CDM and NRSWA.
• Knowledge and experience of the principles of pumping station operation and excellent understanding of the regulatory contact with Ofwat.
• Strong analytical, problem-solving, planning, and organisational skills, with the ability to manage budgets, prioritise workloads, work under pressure, and deliver results to deadlines.
• Excellent communication, stakeholder engagement, customer service, and teamwork capabilities, supported by strong reporting, presentation, IT, and network maintenance knowledge.
• Good understanding of Wastewater Network policies and procedures.
• Full UK driving licence.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.