dr Barbara Sturm Harrods Team Leader

PUIG; Greater London; Sur place; GBP 29 000 - 42 000; Plein temps

Avantages offerts par ce poste

Staff discount

Career development opportunities

Competitive compensation package

Résumé du poste

Puig in London is seeking a dedicated Team Leader for the Dr Barbara Sturm team at Harrods. The role involves supporting management, stepping in for the Store Manager when required, and driving sales while upholding premium standards across service, merchandising and operations.

You will lead a motivated team, develop Brand Ambassadors, and ensure an exceptional customer experience in a flagship luxury environment.

Qualifications

• Proven track record in a niche fragrance, beauty or luxury environment.
• Excellent customer service skills with a strong client focus.
• Strong communication and interpersonal abilities across all levels.
• Highly organised with great attention to detail and multitasking capability.

Responsabilités

• Assist the management team and cover store leadership in the Manager’s absence.
• Drive sales objectives while maintaining high operational and merchandising standards.
• Build and motivate a high-performing team and develop Brand Ambassadors.
• Ensure exceptional customer experiences and brand representation at all times.
• Support daily store operations, inventory and visual merchandising to brand guidelines.

Connaissances

Proven track record

Excellent customer service

Excellent communication

Highly organised

Description du poste

Who we are...

Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds.

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well‑known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more.

The Opportunity...

We have an amazing opportunity for a Team Leader for our Dr Barbara Sturm team in Harrods. The working schedule is based on 5 days a week, (37.5 hours), Monday - Sunday inclusive. The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams, and developing Brand Ambassadors to the next level.

We'd love to meet you if you have...

• Proven track record in a niche fragrance, beauty or luxury environment
• Excellent customer service
• Excellent communication and interpersonal skills
• Highly organised

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package