Donor Care Specialist — Flexible Hours & Training

NHS Blood and Transplant; England; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

6-week training period

Rotas published 6 weeks ahead

No night shifts

Flexible working options

Generous annual leave

Job summary

NHS Blood and Transplant is seeking a front-of-house team member to enhance the donor experience across the UK. You’ll greet donors, guide them through the donation process, and help ensure they leave feeling good about their visit.

The role provides practical healthcare exposure, full training, and a shift pattern with no night shifts, offering opportunities to contribute to lifesaving work within the NHS.

Qualifications

• Experience dealing with the public is essential.
• Experience delivering quality customer service is required.
• Willingness to learn new technology and undertake digital training.

Responsibilities

• Greet donors, support them through the donation process, and ensure they leave positive.
• Maintain accurate records, handle blood products safely, and set up sessions.

Skills

Public interaction

Customer service

Digital training

Education

Skills for Healthcare Certificate

Numeracy & literacy

Job description

NHS Blood and Transplant is seeking a front-of-house team member to enhance the donor experience across the UK. You’ll greet donors, guide them through the donation process, and help ensure they leave feeling good about their visit.

The role provides practical healthcare exposure, full training, and a shift pattern with no night shifts, offering opportunities to contribute to lifesaving work within the NHS.