Donor Care & Fundraising Admin Specialist

Candlelighters; Leeds; On-site; GBP 24,000 - 32,000; Full time

Job summary

Candlelighters is seeking a Fundraising Administrator for an office-based role in Leeds. You will be the first point of contact, welcoming visitors, answering calls, and providing high-quality supporter care.

The role involves data handling, database management and event support to assist the fundraising team and ensure smooth daily operations. The successful candidate will join a friendly, busy team, with responsibilities across administration, donor care, and cross-team support to maintain a

Qualifications

• Excellent organisational skills and attention to detail.
• Ability to handle high-volume enquiries with warmth and professionalism.
• Comfortable with data entry, database management and office processes.

Responsibilities

• Provide high-quality administration and supporter care across fundraising activities.
• Manage incoming calls and general enquiries, ensuring timely responses.
• Support database management and data entry for donors, families and supporters.
• Assist with event coordination and day-to-day office cover.
• Support Finance and Engagement teams with administrative tasks.

Skills

Phone handling

Database management

Administration

Event support

Tools

CRM software

Job description

Candlelighters is seeking a Fundraising Administrator for an office-based role in Leeds. You will be the first point of contact, welcoming visitors, answering calls, and providing high-quality supporter care.

The role involves data handling, database management and event support to assist the fundraising team and ensure smooth daily operations. The successful candidate will join a friendly, busy team, with responsibilities across administration, donor care, and cross-team support to maintain a