Domiciliary Care Branch Manager

Kingsley Home Care Services; Sudbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

Kingsley Home Care Services seeks a Domiciliary Care Branch Manager for a new branch in Sudbury. The role involves overseeing home care services, ensuring regulatory compliance, and fostering a positive environment for staff and clients. Ideal candidates will have management experience in domiciliary care and an NVQ in Health and Social Care.

Qualifications

• Previous management experience within a domiciliary care setting is essential.
• Minimum NVQ Level 4/5 in Health and Social Care, or equivalent.

Responsibilities

• Lead and manage branch staff, fostering a positive work environment.
• Oversee daily operations including scheduling and care planning.
• Ensure regulatory compliance and build client relationships.

Skills

Management experience

Business acumen

Knowledge of CQC standards

Leadership skills

Effective communication

Driving licence

Education

NVQ Level 4/5 in Health and Social Care

Job description

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

As our Domiciliary Care Branch Manager for this exciting new branch, you will be the crucial cog in setting up and driving the business. Your role will see you oversee and coordinates the home care services for individuals who require assistance with activities of daily living but prefer to remain in their own homes. This will include being responsible for ensuring the delivery of high-quality care, managing care plans, and supervising home care staff.

You will play a significant role in ensuring the well-being and safety of clients receiving care at home, as well as, coordinate services, manage staff, and advocate for the best interests of clients to promote independence, quality of life, and optimal health outcomes.

Find out more aboutKingsley Home Care

Reports to: Operations Manager/ Regional Operations Director

Key duties and responsibilities

• Lead and manage branch staff, fostering a positive work environment and supporting professional development.
• Oversee daily operations, including scheduling, client intake, care planning, and service coordination.
• Ensure regulatory compliance, quality assurance, and effective risk management across all services.
• Build client and community relationships, handling concerns, conducting assessments, and promoting services.
• Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities.

Skills and attributes

• Previous management experience within a domiciliary care setting is essential
• Excellent business acumen with a strong desire to develop and grow the service
• Comprehensive knowledge of CQC standards
• Good leadership skills with the ability to communicate effectively
• Full UK driving licence

Education and qualification

• Minimum NVQ Level 4/5 in Health and Social Care, or equivalent