Domestic Supervisor at West View

Shaw healthcare (Group) Ltd; Tenterden; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Real Living Wage Employer

28 days annual leave

Pension scheme

Refer a Friend bonus — up to £1,000

Free uniform

GP Online access

Job summary

Shaw healthcare is seeking a Domestic Supervisor at West View care home in Tenterden, Kent. You’ll lead the domestic team to maintain high standards of cleanliness, comfort and presentation across the home.

The role involves supervising staff, organising workloads, ensuring safety and COSHH compliance, and delivering a welcoming environment for residents. Salary £14.70 per hour, 37.5 hours per week, with weekend rotation.

Qualifications

• Experience supervising a domestic, housekeeping or cleaning team.
• Confident and supportive team leader.
• Organised and able to prioritise effectively.

Responsibilities

• Supervising and supporting the domestic team on a day-to-day basis.
• Ensuring high standards of cleanliness, hygiene and presentation are consistently maintained.
• Helping ensure residents' rooms and communal areas are clean, comfortable and welcoming.
• Organising workloads and allocating tasks to ensure the domestic service runs effectively.
• Supporting, motivating and developing members of the domestic team.
• Carrying out regular checks to ensure standards are maintained.
• Overseeing laundry processes and ensuring they are completed efficiently.
• Ensuring cleaning products and equipment are used correctly and safely.
• Following relevant COSHH, health and safety and infection-control procedures.
• Ensuring our residents' dignity, privacy and individual needs are always respected.
• Leading by example and promoting a positive, respectful and supportive team culture.
• Ordering stock and cleaning supplies.

Skills

Experienced cleaner

Housekeeper

Team leader

Organised

Job description

Salary: £14.70 per hour

Hours: 37.5hrs per week

Shifts: 7am-3pm - requirement to work alternative weekends

Shaw is looking for a Domestic Supervisor who is ready to make a positive impact at West View, a care home in Tenterden, Kent. The facility specialises in dementia, residential, and respite care, providing a safe and supportive environment.

Lead the team that helps make our home feel like home

Are you a natural team leader who enjoys supporting others, keeping things running smoothly and making sure a job is done properly?

At Shaw healthcare, our residents are at the heart of everything we do. As a Domestic Supervisor, you'll play an important role in ensuring our home is clean, comfortable, welcoming and maintained to the highest possible standard.

What You'll Be Doing

As part of your role, you'll be responsible for helping to maintain an excellent standard across the home, including:

• Supervising and supporting the domestic team on a day-to-day basis
• Ensuring high standards of cleanliness, hygiene and presentation are consistently maintained
• Helping ensure residents' rooms and communal areas are clean, comfortable and welcoming
• Organising workloads and allocating tasks to ensure the domestic service runs effectively
• Supporting, motivating and developing members of the domestic team
• Carrying out regular checks to ensure standards are maintained
• Overseeing laundry processes and ensuring they are completed efficiently
• Ensuring cleaning products and equipment are used correctly and safely
• Following relevant COSHH, health and safety and infection-control procedures
• Ensuring our residents' dignity, privacy and individual needs are always respected
• Leading by example and promoting a positive, respectful and supportive team culture
• Ordering stock and cleaning supplies.

You'll also be expected to work alongside the team when required, ensuring we continue to deliver an excellent service even during busy periods.

You Could Be a Great Fit If You're

• An experienced cleaner, housekeeper or domestic team member
• A confident and supportive team leader
• Organised and able to prioritise effectively
• Someone who notices the little details others might miss
• Reliable, professional and takes pride in high standards
• Comfortable working independently and using your own initiative
• Confident communicating with colleagues, residents and visitors

Experience supervising a domestic, housekeeping or cleaning team would be an advantage.

Experience within residential care, nursing homes, hotels, hospitality or similar environments is also welcomed.

You'll be part of a wider team that shares our care principles of:

Wellness

• Happiness
• Kindness

What You'll Receive

At Shaw healthcare, we’re proud to be a Real Living Wage Employer and the UK's largest employee-owned healthcare company.

We invest in our colleagues and provide training, development and support alongside a fantastic range of benefits:

• Excellent career and progression opportunities
• Opportunities to gain care qualifications
• Paid annual leave – 28 days per year inclusive of bank holidays (pro rata)
• Enhanced pay rates for bank holidays
• Company sick pay
• Free uniform
• Pension scheme
• Refer a Friend bonus scheme – earn up to £1,000
• Discounted homemade meals while on shift
• GP Online with 24/7 access to GP consultations
• Access to over 1,600 high street discounts
• Holiday discounts and cashback rewards
• Recognition schemes including Shaw Star Awards and Long Service Awards
• Online benefits and cashback rewards
• Employee Assistance Programme providing confidential support 24/7, 365 days a year
• Training and development opportunities to support your career with Shaw healthcare