Domestic Supervisor

Manchester Arndale; Doddington; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Wagestream pay access

Retail discounts via Hapi app

Digital learning resources

Job summary

OCS UK & Ireland is looking for a Domestic Supervisor to lead a team of domestic staff at Doddington Hospital. The role focuses on infection prevention, cleanliness standards and staff development in a busy healthcare environment.

You will organise tasks, adjust rotas, monitor performance and ensure compliance with safety and COSHH regulations while delivering high-quality service for patients, visitors and staff.

Qualifications

• Proven supervisory experience in domestic, facilities or healthcare settings.
• Knowledge of infection control protocols and decontamination procedures.
• Understanding of COSHH regulations and Health & Safety procedures.
• Ability to train staff and assess competencies.

Responsibilities

• Allocate, coordinate and organise day-to-day tasks for domestic staff.
• Manage staff rotas to cover sickness and service demands.
• Monitor performance and ensure tasks meet standards and schedules.
• Ensure cleaning tasks follow approved methods and infection control guidelines.
• Provide on-the-job training and competency assessments for staff.
• Conduct spot audits across wards to assess cleanliness.
• Support compliance with Trust policies and safety procedures.
• Act as a point of contact for staff and stakeholders.
• Maintain food safety documentation where required.
• Coordinate patient feeding activities to ensure safe delivery.

Skills

Leadership

Communication

Organisational skills

Attention to detail

Problem solving

Education

CILB City & Guilds NVQ Level 1 & 2

Tools

Bioquell Q10 – HPV

Job description

About The Role:

Days of Working: This position will be based at Doddington Hospital, working Monday to Friday 0700 - 1200 but occasional early starts to cover cleaning shifts or late finishes to cover Porters shifts.

As a Domestic Supervisor, you will manage a team of domestic staff, ensuring all duties are carried out effectively and efficiently to support infection prevention and control standards. Your ability to organise, motivate, and develop your team will be essential in maintaining a safe and welcoming environment for patients, visitors, and staff.

If you are an organised and confident leader with a commitment to quality, we encourage you to apply and be part of a team that makes a real difference to patient care.

As part of your role, your key responsibilities will include, but are not limitedto:

• Allocating, coordinating, and organising day-to-day work tasks and activities for domestic staff.
  
• Managing and adjusting staff rotas to accommodate unplanned absences, service demands to cover sickness.
  
• Monitoring staff performance to ensure duties are completed in accordance with work schedules and required standards.
  
• Ensuring all cleaning tasks are carried out in line with approved methods, frequencies, and infection control guidelines.
  
• Delivering on-the-job training and carrying out competency assessments for staff, including safe use of cleaning equipment, machinery, COSHH regulations, and cleaning materials.
  
• Conducting regular spot audits and spot checks across wards and departments to assess cleanliness levels and identify areas for improvement.
  
• Supporting compliance with Trust policies, health and safety regulations, and infection prevention procedures.
  
• Acting as a point of contact for staff and stakeholders, resolving day-to-day issues and escalating where necessary.
  
• Maintain all due diligence and food safety documentation.
  
• Coordinate all patient feeding activities and related tasks, ensuring meals are delivered safely, efficiently, and in accordance with required standards.

The ideal candidate should meet the following criteria:

The ideal candidate will be a reliable and organised individual with strong leadership and communication skills. You will be able to manage competing priorities, work under pressure, and maintain high standards in a busy healthcare environment.

• Right to Work in the UK and willingness to undergo a DBS check.
• CILB City & Guilds NVQ Level 1 & 2 (or equivalent qualification)
• Proven supervisory experience within a domestic, facilities, or healthcare setting
• Knowledge of infection control protocols, decontamination procedures, and specialist cleaning processes (including Bioquell Q10 – HPV)
• Understanding of National Standards of Cleanliness, COSHH regulations, and Health & Safety procedures
• Strong attention to detail and a commitment to delivering high-quality service

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.