Domestic Major Loss Adjuster - Northampton/Oxford

Sedgwick Claims Management Services Ltd; Birmingham; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Company Car Scheme

Pension (SIPP)

25 days holiday + BH

Private healthcare

Employee assistance programme

Life assurance

Income protection

Job summary

Sedgwick Claims Management Services Ltd is seeking a Domestic Major Loss Adjuster for the Northampton/Oxford area. You will oversee major loss cases, coordinating with insurers and specialists, and negotiate settlements from a base in Northampton/Oxford with a balance of home and office-based work.

The role requires handling losses above £100,000, travel via car, and strong communication. Sedgwick supports Chartered qualifications and ongoing professional growth.

Qualifications

• Full UK driving licence and ability to travel.
• Experience handling complex/domestic losses > £100,000.
• Dip CILA/ACILA status or actively working towards this qualification.

Responsibilities

• Manage domestic major loss cases in Northampton/Oxford.
• Coordinate with insurers, contractors and policyholders to negotiate settlements.

Skills

Driving licence

Major loss experience

Excellent communication

Dip CILA/ACILA (or in progress)

Education

Dip CILA/ACILA status (or pursuing)

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Domestic Major Loss Adjuster - Northampton/Oxford

Job Location: Northampton/Oxford

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Domestic Major Loss Adjusters in the Northampton/Oxford areas. As a Domestic Major Loss Adjuster, you'll be at the forefront of major and complex losses. Based in Northampton/Oxford, you'll manage cases exceeding £100,000. You will work with internal and external specialists, so excellent communication skills and the ability to coordinate various parties, strategic thinking, and expert negotiation is essential. Most of our adjusters adopt a mix of home and office-based working throughout the week which helps support a healthy work/life balance, and you will have dedicated office-based technical and managerial support. This role demands a keen eye for detail, a compassionate heart, and a strategic mind. If you thrive on challenges and want to make a tangible difference, this could be your next step.

Why Choose Us?

• Hourly chargeable rates: Our services are charged on an hourly rate.
• Collaborative Environment: As a Domestic Major Loss Adjuster, you'll receive support from an Adjusting Executive who will collaborate with you on cases.
• Professional Development: We are committed to helping you achieve Chartered Institute of Loss Adjusters' qualifications as well as progression within the business.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car
• Demonstrable experience of handling complex and major domestic losses in excess of £100,000 on a chargeable time basis or a keen desire to progress to this level
• Dip CILA/ACILA status (or working towards this qualification).
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.

What is helpful, but not vital, in your application

• Use of Apple software such as iPads, or other tablets

The skills that will be developed once working

We will provide all the Sedgwick specific training you need to thrive in this role.

What we’ll give you for this role:

• Remuneration & more Competitive salary taking into account skills, experience and qualifications
• Company Car Scheme or cash allowance
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre-existing conditions)
• Employee assistance programme for employee wellbeing
• Life assurance
• Group Income Protection
• Other benefits
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com