Property Adjuster - Milton Keynes/Northampton

Sedgwick Claims Management Services Ltd; Milton Keynes, Northampton; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private healthcare

Self Invested Personal Pension (SIPP)

Company vehicle or cash in lieu

25 days holiday + bank holidays

Flexible/hybrid working

Job summary

Sedgwick Claims Management Services Ltd is recruiting a Property Adjuster for Milton Keynes/Northampton. You will manage domestic property claims, visit homes, coordinate contractor visits, and settle settlements while maintaining clear documentation and client communication.

The role offers hybrid working between our office and home with training and progression opportunities in a supportive environment.

Qualifications

• Full UK driving licence and ability to travel by car.
• Understanding of home insurance policy and domestic property basics.
• Excellent written and spoken communication with policyholders, insurers and contractors.
• Strong problem-solving with capacity to manage multiple claims.
• Effective time management to plan visits and deadlines.

Responsibilities

• Manage a caseload of domestic property claims in Milton Keynes/Northampton.
• Visit claimants at their homes and coordinate contractor visits.
• Prepare and settle claim settlements with clear documentation.
• Maintain professional communication with policyholders, insurers and suppliers.
• Prioritise tasks and manage multiple claims efficiently.

Skills

Driving licence

Insurance knowledge

Communication

Problem-solving

Time management

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Property Adjuster - Milton Keynes/Northampton

Have a front row seat at the human side of insurance

Job Location: Milton Keynes/Northampton

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Domestic Loss Adjusters across Milton Keynes/Northampton. As a Domestic Loss Adjuster, you'll manage a caseload of domestic property damage claims across Milton Keynes/Northampton, from visiting customers at their homes, co-ordinating visits from contractors, to finally settling each claim. Imagine yourself stepping into people's lives during some of their most unsettling moments: a burst pipe that flooded the kitchen, a fire that scorched the living room, trees fallen through the roof from storm damage. You'll be there, the calming presence amidst the chaos, then returning to your desk at Sedgwick surrounded by your colleagues, or to your laptop at home, to compile a comprehensive report. Along with visits to claimants’ properties, we are happy for your base to be a balance of our office and your home. This is perfect for detail-oriented problem-solvers, with a passion for helping people, who crave variety and want to build a rewarding career.

The skills you will have when you apply:

• A full UK Driving Licence: It is essential you can travel by car
• Insurance knowledge: Have an understanding of how a home insurance policy operates and the basic make up of a domestic property.
• Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly and negotiate fair settlements for all.
• Problem-solving abilities: You should be able to identify and solve problems efficiently
• Time management: As you’ll be planning your own week you must effectively manage your time, prioritise tasks, and meet deadlines. You will be required to handle multiple claims simultaneously.

What is helpful, but not vital, in your application:

• Technology: Use of Apple software such as iPads, or other tablets

The skills that will be developed once working:

• Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.
• Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Health & support Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection
• Other benefits
• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses.

This isn't just a job; it's an opportunity to shape the future of insurance.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-HYBRID Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com