Domestic Heating & Gas Plumber – Social Housing

Sureserve Group; Crawley; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Contributory Pension scheme

Life assurance

28 days annual leave increasing with 1

Enhanced family leave

Sureserve Benefits Hub

Virtual GP 24/7

Employee assistance programme

Bike2Work scheme

Home & Electronics – salary sacrifice

Job summary

The Sureserve Group’s Sureserve Compliance South is recruiting a maintenance plumber to risk assess works, identify materials, manage stock, and deliver high levels of customer service within social housing projects.

You will hold Level 2 plumbing qualification and a clean UK driving licence, with willingness to work flexibly including occasional out‑of‑hours work. We offer a competitive salary and a range of benefits including pension and life assurance.

Qualifications

• Level 2 plumbing qualification or equivalent.
• Full UK Driving Licence (6 points or less).
• Experience within Social Housing desirable, but not essential.
• Experience delivering high levels of customer service.
• Ability to work with a diverse customer base.

Responsibilities

• Risk assess work environments before starting and follow GSIUR regulations.
• Identify materials and log work and materials used on PDA/IT system.
• Liaise with procurement/admin and inform residents of timescales.
• Manage, control and stock levels of van stock.
• Be flexible and work outside normal hours if needed.
• Carry out daily tasks with a professional, customer‑focused approach.
• Report vulnerabilities or concerns to management via internal system.
• Keep allocated vehicle clean and wear the correct uniform.

Skills

Customer service

Driving licence

Diversity-friendly

Social housing experience

Work under pressure

Education

Level 2 plumbing qualification

Job description

The Sureserve Group’s Sureserve Compliance South is recruiting a maintenance plumber to risk assess works, identify materials, manage stock, and deliver high levels of customer service within social housing projects.

You will hold Level 2 plumbing qualification and a clean UK driving licence, with willingness to work flexibly including occasional out‑of‑hours work. We offer a competitive salary and a range of benefits including pension and life assurance.