Domestic Assistant

QE Facilities Limited; Gateshead; On-site; GBP 21,000 - 29,000; Part time

Job summary

QE Facilities is seeking a Domestic Assistant to join the Gateshead NHS site. The role involves cleaning patient environments, supporting meal service and maintaining hygiene standards across designated areas. Shifts include evenings and weekends on a rotational pattern, with a total of 40 hours per week.

The post is a permanent contract with a pro rata salary of £25,272 per year. Applicants should be reliable, flexible and capable of working with nursing staff to ensure a clean and safe patient

Qualifications

• Experience in healthcare/domestic services preferred.
• Knowledge of infection prevention and safe working practices.

Responsibilities

• Clean patient environments to defined standards, including floors, glass and fixtures.
• Assist with food and beverage service in patient areas as needed.
• Organise waste/clinical waste following procedures.
• Replenish cleaning materials and linen as required.
• Support service needs during bank holidays and weekends.

Skills

Patient care

Teamwork

Time management

Independent working

Health and safety

Job description

Main area Domestics Grade QF0A 10 Contract Permanent: various available hours working evenings 7.30-3pm/4x8pm /5x9pm including weekends Hours Part time - 40 hours per week (working 7.30-3pm/ 4-8pm / 5x9pm on a rotational pattern includes weekends) Job ref 297-QEF-8025326-E

Employer QE Facilities Employer type NHS Site Gateshead Hospital Town Gateshead Salary £25,272 pro rata Closing 18/11/2026 23:59

Domestic Assistant

QF0A 10

In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible

IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment or education references covering 3 years. If you have gaps you will be required to provide character references. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment or education references covering 3 years. Where possible this should be from two separate employers.
Failure to complete this section may result in your application not being processed.

Job overview

We are looking for reliable, flexible and well-motivated individuals who take pride in their work, to work as Domestics Assistants at Gateshead. Main job purpose and duties are focused around the cleaning of the patient environment. Duties may also include food and beverage service in the patient environment.

Main duties of the job

• Complete daily, weekly, and regular cleaning to include cleaning of all floor surfaces, paintwork, internal glass, fixtures and fittings as defined by QE Facilities Policy, Procedures and Service Level Agreements within the designated area(s)
• Organise and remove waste materials from designated areas complying with defined waste procedures for both domestic and clinical waste
• Carry out sanitary cleaning in all wet areas to include toilets, basins, baths, and shower cubicles.
• Maintain, and replenish cleaning materials to all designated areas to include linen in selected locations
• Respond to requests for remedial cleaning after incidents/ accidents in a timely fashion
• Report building defects to ensure remedial action is taken
• prepare patient area for service of patient meals,
• collection of cutlery and crockery following patient meal service the washing up of all items and storage at ward level
• preparation and serving of patient beverages under the guidance of nursing staff
• Linen change in on-call rooms and residential accommodation curtain change in all clinical areas.
• working bank holidays to support the needs of the service

Working for our organisation

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA).

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.

Detailed job description and main responsibilities

Various shifts available.

• Complete daily, weekly, and regular cleaning to include cleaning of all floor surfaces, paintwork, internal glass, fixtures and fittings as defined by QE Facilities Policy, Procedures and Service Level Agreements within the designated area(s)
• Organise and remove waste materials from designated areas complying with defined waste procedures for both domestic and clinical waste
• Carry out sanitary cleaning in all wet areas to include toilets, basins, baths, and shower cubicles.
• Maintain, and replenish cleaning materials to all designated areas to include linen in selected locations
• Respond to requests for remedial cleaning after incidents/ accidents in a timely fashion
• Report building defects to ensure remedial action is taken
• prepare patient area for service of patient meals,
• collection of cutlery and crockery following patient meal service the washing up of all items and storage at ward level
• preparation and serving of patient beverages under the guidance of nursing staff
• Linen change in on-call rooms and residential accommodation curtain change in all clinical areas.
• working bank holidays to support the needs of the service

Person specification

Knowledge

• Patient and client interactions which portray a professional, supportive and caring service
• Constructive team working and participation including multi-disciplinary team relationships(
• Personal organisation and time management with strong attention to detail
• Ability to work independently and use initiative, while being part of a team.
• Knowledge of the application of all regulatory and legislative requirements required to ensure a Healthy & Safe environment including: Infection Prevention and Control; Safe Working; Lone Working; COSHH; Food Safety and Manual Handling; Patient and Customer Care
• Cleaning procedures and protocols

Experience

• Experience working in a domestic role/in a healthcare setting

Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.

Gateshead Health NHS Foundation Trust is a smoke free organisation in line with Smoke Free Gateshead

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.