Domestic Abuse Complex Needs Specialist (Safe Accommodation)

Housing Limited; Manchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company car & fuel card provided

Job summary

The Housing Network is hiring a Domestic Abuse Complex Needs Specialist to join a dispersed safe accommodation service in Manchester. You will provide intensive support, advocate for residents, and contribute to high-risk pathways such as MARAC.

You will work flexibly across dispersed accommodation, engaging with victims who may have multiple complex needs and barriers to safety and independence.

Qualifications

• Knowledge of domestic abuse, coercive control and trauma.
• Experience completing DASH assessments and safety plans.
• Experience safeguarding adults and children and managing risk.
• Trauma-informed, strengths-based, person-centered support desirable.
• Level 2 qualification in Health & Social Care, Domestic Abuse, Housing or related area desirable.

Responsibilities

• Provide intensive one-to-one support, advocacy, practical assistance and group work.
• Build safe, respectful and trusting relationships with victims and survivors.
• Complete strengths-based assessments, DASH assessments, risk assessments and safety plans.
• Contribute to MARAC and other high-risk domestic abuse pathways.
• Support residents with benefits, budgeting, debt, tenancy readiness and housing applications.
• Develop personalised move-on and resettlement plans for safe, sustainable accommodation.
• Travel between dispersed accommodation and partner locations in Manchester.

Skills

Knowledge of domestic abuse

DASH assessments experience

Safeguarding adults and children

Trauma-informed support

Housing management / move-on planning

Communication & advocacy

Education

Health & Social Care / Housing related qualification (Level 2)

Job description

Working hours: Flexible service rota, including core cover between 9am-10pm Monday to Friday, with agreed emergency/out-of-hours arrangements DBS: Enhanced DBS requiredAbout The Housing Network At The Housing Network (THN), we believe everyone deserves more than a roof. We provide safe and stable accommodation alongside the support people need to rebuild their lives. We are looking for a Domestic Abuse Complex Needs Specialist to join a new dispersed safe accommodation service supporting victims and survivors of domestic abuse and their children who may also be experiencing multiple and intersecting needs. These may include homelessness, mental or physical ill health, substance use, disability, deprivation, social isolation and other barriers to safety, recovery and independence.

• Provide intensive one-to-one support, advocacy, practical assistance and group work.
• Build safe, respectful and trusting relationships with victims and survivors.
• Complete strengths-based assessments, DASH assessments, risk assessments and safety plans.
• Contribute to MARAC and other high-risk domestic abuse pathways.
• Support residents experiencing complex and intersecting needs, including mental ill health, substance use and homelessness.
• Safeguard adults and children, responding appropriately to serious or escalating concerns.
• Support residents with benefits, budgeting, debt, tenancy readiness and housing applications.
• Develop personalised move-on and resettlement plans to help residents access safe, sustainable accommodation.
• Work closely with domestic abuse services, Manchester City Council, police, health services, children's services, homelessness organisations and voluntary and community partners.
• Maintain accurate and timely case records and performance information.
• Promote resident choice, independence, resilience and long-term wellbeing.
• Support the safety and security of dispersed accommodation. We are looking for someone with demonstrable experience supporting victims and survivors of domestic abuse, or closely related experience supporting people experiencing multiple disadvantage and complex needs.

You will have:

• Knowledge of domestic abuse, coercive control, trauma and its impact on individuals and families.
• Experience completing DASH assessments, safety plans and/or contributing to MARAC.
• Experience of safeguarding adults and children and managing risk.
• Experience of strengths-based, person-centred and trauma-informed support.
• Experience of accommodation-based support, housing management, benefits or move-on/resettlement.
• The ability to engage people who may have inconsistent engagement, using empathy, persistence and professional boundaries.
• Strong communication, advocacy, partnership-working and case-recording skills.
• A commitment to equality, diversity, inclusion, confidentiality and survivor choice.
• The ability to work flexibly across dispersed accommodation in Manchester., A Level 2 qualification in Health & Social Care, Domestic Abuse, Housing or a related area is desirable, or you must be willing to work towards an appropriate qualification.

Relevant training in domestic abuse, safeguarding, trauma-informed practice and risk assessment is desirable, with further development available. An Enhanced DBS is required for this role. You will need to be able to travel between dispersed accommodation and partner locations in Manchester. A full UK driving licence and company car and fuel card provided.

Why join The Housing Network?

This is an opportunity to join a growing service at an important stage of its development and make a genuine difference to the lives of victims and survivors of domestic abuse. You will play a key role in helping people move from crisis towards safety, stability, independence and sustainable accommodation, while working as part of a collaborative multi-agency network. If you are passionate about supporting people affected by domestic abuse and complex needs, and want to use your skills to make a meaningful difference, we would love to hear from you.