Domain Expert

Rockwell Automation; Stony Stratford; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Rockwell Automation is seeking an Intelligent Devices Domain Expert to technically support the sales of ICT and Motion solutions across the UK & Ireland. You will work with Account managers and distribution teams to drive profitable growth and presales technical support.

The role requires 4–5 years of sales experience in a technology-based organisation, a Bachelor's Degree, fluency in English, and willingness to travel up to 70% within the UK & Ireland.

Qualifications

• Bachelor's degree required (or equivalent).
• 4–5 years of sales experience in a technology-based organisation.
• Willingness to travel in the UK & Ireland up to 70%.
• Fluent English language skills.

Responsibilities

• Serve as technical focal point for ICT and Motion portfolio in UK & Ireland.
• Support sales teams with presentations, demonstrations, proofs of concept, and performance tests.
• Collaborate with distributors and system integrators to enable value communication.
• Stay updated on Rockwell Automation products and technology for customers.

Skills

Presales technical support

Technical product expert

Customer relationship management

Fluent English

Education

Bachelor's Degree

Tools

CRM software

Job description

As an Intelligent Devices Domain Expert, you will technically support the sales of Rockwell Automation solutions. These solutions include Industrial Control and Motor Control Centre products and services. You will work with prospective and existing customers together with the Rockwell Automation Account manager and distribution Sales Teams. This includes maintaining long-term business relationships and the creation of profitable sustainable business growth, including the pull-through of all Rockwell Automation's businesses. You will manage the presales technical support for the ICT and Motion business. You will cover the UK and Ireland region. You will report to the Manager ITD. You will work hybrid in the United Kingdom.

• Be the technical product expert and focal point in UK & Ireland for ICT and Motion portfolio.
• Co-operate with the sales team in promoting the product range to all customers with presentations, demonstrations, proof of concepts, performance tests and similar activities.
• Analyse competitor products, have knowledge of competitor's strategy, further define competitive differentiators.
• Participate in trade shows, seminars and similar marketing activities, offering demonstrations and product expertise with customers where needed.
• Support market access (Distributor and Systems Integrators) to ensure their capability in explaining the value and demonstration of Rockwell Automation's products or technologies.
• Assist Business Lead in launch of new products to the sales team and channel.
• Validate and resolve compatibility issues of products within architectural solutions and provide guidance to both customers and the sales team.
• Update customers on new products and technology related to customer's industry and application needs as a resource to the named account team.
• Invest time in self-enablement and be passionate about learning Rockwell's offerings and solutions.
  Fluent English language skills.
• Industrial control, Power control, Automation or Software background.
• Bachelor's Degree.
• Ability to travel in the UK & Ireland (out of office up to 70% of week).
• A valid UK drivers licence.
• Customer centricity, understand the importance of demonstrating concern for satisfying customers, passionate about developing goals to improve our customer experience.

The Preferred - You Might Also Have:

• 4-5 years of sales experience in a technology-based organisation.
• Focus on opportunities that support Rockwell Automation's strategy.
• Solution and application expertise in Power Control and IC related applications and demonstrated sales experience.
• Knowledge of Electrical Standard and Power Distribution Solution (optional).
• Understand business models, organisation and go-to-market strategy, leverage.
• Knowledge of industry strategies, familiarity with outcome-based selling.
• Understand our goals and Measurements of the customer.
• Keep sales and customer relationship management data up to date in CRM tools , optimising activities by using tools.
• Experience working for or with electrical distributors.
• Manage customer relationships, engaging them in value-added activities.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.