Document Management Administrator - Part Time - 16 hours per week

Victoria Medical Centre; Eastbourne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Competitive salary

Management support

Health & wellbeing support

Development opportunities

Open culture

Friendly team

Job summary

Victoria Medical Centre in Eastbourne is seeking a Document Management Administrator to support the smooth running of the practice by managing patient records, coding and documentation with strict confidentiality.

The role involves scanning, filing, post handling, PCSE queries, and EMIS workflow management, including lab reports and immunisation bookings, with telephone support during core hours.

Responsibilities

• Scanning and filing patient documentation
• Managing workflow tasks
• Clinical coding and summarising patient records
• Processing deductions, incoming notes, and sending notes to Notes Space
• Providing telephone support during core hours
• Handling inbound and outbound post
• Managing PCSE queries and processing temporary registration uploads
• Creating, running reports, and managing EMIS workflow items (lab reports, events)
• Redacting patient information where required

Job description

The Document Management Administrator plays a key role in supporting the smooth running of the practice by managing the administration and processing of workflow requests, with guidance from the Operations Department. The post holder will be responsible for handling and processing patient records, coding, and documentation, ensuring accuracy and confidentiality at all times. The role also involves managing post, scanning, filing, and PCSE processes. The role also involves liaising with colleagues and patients, offering telephone support to the Administrator/Receptionist team during core hours, and maintaining high standards of efficiency and attention to detail. The following are the core responsibilities of the Document Management Administrator. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

• Scanning and filing of patient documentation
• Managing workflow tasks
• Clinical coding and summarising patient records
• Processing deductions, incoming notes, and sending notes to Notes Space
• Providing telephone support during core hours
• Handling inbound and outbound post
• Managing PCSE queries and processing temporary registration uploads
• Creating, running reports, and managing bookings for:
• Child immunisations
• Ante-natal appointments
• EMIS workflow management, including:
• Lab reports
• Events
• Unfiled GP/GP
• Rejections
• Deduction rejections
• Link rejections
• Document management
• Amendments
• Coding of school immunisations
• Redacting patient information where required

About Victoria Medical Centre

We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN and a branch surgery, located in the towns main shopping centre. Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.

Benefits of working at Victoria Medical Centre

• Enrolment to the NHS Pension Scheme
• Competitive salary
• Management support
• Free access for all staff and their family to our Health and Wellbeing support programme
• Personal and professional development opportunities
• Open, caring and positive culture
• Friendly, supportive team