Document Controller - Defence Full-Time

Turner & Townsend; East Midlands; On-site; GBP 55,000 - 70,000; Full time

Job summary

Turner Townsend in Derby is seeking an experienced Senior Document Controller to join our team. The role requires weekly site attendance three times per week with travel and accommodation provided.

A sole British national with security clearance or eligibility is required. The successful candidate will implement and manage CDE/EDMS, configure user access, train users, and produce KPI reports while ensuring compliance with BIM ISO 19650 standards.

Qualifications

• 8–10+ years of senior document control experience.
• Proficient understanding of ViewPoint (EDMS/CDE) and BIM ISO 19650 standards.
• Experience implementing CDE/EDMS and managing user access and security groups.
• Ability to train users and develop training materials.
• Strong interpersonal and communication skills; able to work with stakeholders.

Responsibilities

• Configure and manage the CDE daily; maintain user accounts and security groups.
• Serve as main point of contact for CDE and document control queries and requests.
• Organise and deliver regular CDE and document control training; maintain training logs.
• Create and maintain project site configurations and user guides.
• Produce weekly KPI reports and perform QA on formal documentation.
• Create new project sites on the CDE and assign users.
• Provide ad-hoc reports and information on system usage and compliance.

Skills

BIM ISO 19650 standards

ViewPoint administration

KPI reporting

Gap analysis and process consolidation

Protocol documentation

Training and workshops

Tools

ViewPoint Admin

Job description

Company Description

At Turner & Townsend we are passionate about making a difference. That means delivering better outcomes for our clients, helping our people to realise their potential, and doing our part to create a prosperous society.

For over 75 years we have been helping our clients deliver on their objectives. Our success at realising outcomes for clients has resulted in significant growth and we are now facing a new wave of growth to achieve our ambitious 2025 vision. To reach this goal, we need great people who are passionate about both delivering great outcomes to our clients and contributing to our future vision. This is made entirely possible through our entrepreneurial culture, allowing employees of all levels to directly influence the business and to own their career.

Job Description

We are currently seeking to recruit an experienced Senior Document Controller to join our team in Derby. This role will require weekly site attendance of 3 times per week. Travel and accommodation will be included.

Due to the sensitive nature of the projects, candidates must be a sole British national and either hold security clearance or be able to obtain it.

Initiative and problem‑solving skills are a must, as are strong interpersonal and communication skills. Possessing experience in implementing document control procedures, setting up, configuring and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level.

Key Responsibilities

• Management & Configuration of CDE – Undertake configuration and day‑to‑day management of the system, adding and maintaining user accounts and security groups. Includes maintenance of User Directories, IM Protocol and File Naming Protocol.
• Interface with Project Team and other agreed stakeholders – Act as the main point of contact for all queries and requests relating to the CDE system and Document Control procedures (dependencies).
• Provide training on CDE & Document Control Processes & Procedures – Organise and undertake regular training sessions for new users and refresher training for existing users. Provide training and guidance on file naming protocols. Create and maintain training logs.
• Develop and Maintain User Guides – Prepare and update training packs and system user guides.
• Quality Assurance & KPI Reports – Produce weekly KPI’s on all issued instructions (RFI’s/TQ’s etc) and Workflow reports, alongside undertaking Quality Assurance against the agreed recitals on all formal issued documentation.
• Create new project set‑ups on CDE – Create new project sites and assign users.
• Support – Provide ad‑hoc reports and information on system usage and compliance.

Key Experience

• Comprehensive knowledge of BIM ISO 19650 standards
• Experience in ViewPoint – preferably Admin
• KPI reporting
• Role requires gap analysis and consolidation of processes and procedures in accordance to client requirements
• Competency in writing a protocol
• Hosting and delivering workshops

Qualifications

• Due to the sensitive nature of the projects, candidates must be a sole British national and either hold security clearance or be able to obtain.
• Experienced Senior Document Control professional with 8–10+ years’ experience.
• Proficient understanding of ViewPoint (EDMS/CDE System) and knowledge of BIM ISO 19650 standards.
• Administrator level experience using ViewPoint.

Desirable Skills & Experience

• Excellent interpersonal skills, and the ability to communicate with people at all levels.
• Well organised and able to manage multiple requirements simultaneously.
• Must be able to manage priorities according to the demands of the project environment.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.