Document Controller

United Infrastructure Ltd; Dartford; On-site; GBP 26,000 - 38,000; Full time

Job summary

United Infrastructure is seeking a skilled Document Controller to manage project documentation across our UK construction programs. You will administer the document management system, ensure revision control and auditability from tender to completion.

The role demands high organisation, keen attention to detail, and the ability to work with Design Managers, contractors and clients to maintain a reliable Golden Thread of information and regulatory compliance.

Qualifications

• Strong Document Controller background with electronic document management systems for construction projects.
• Detail oriented, highly organised and able to handle high volume documentation.
• Customer focused with good written and verbal skills.
• Experience with subcontractor approval processes and audit trails.

Responsibilities

• Quality assurance of project documentation and adherence to naming conventions and protocols.
• Maintain and distribute project documentation across teams and external consultants via the DMS.
• Coordinate with Design Managers to maintain a Golden Thread of information and auditability.
• Produce and compile project-specific audit reports weekly and monthly.
• Organise training sessions and manage document control workflows.

Skills

Document control

Attention to detail

Organisation

Teamwork

Communication

Tools

Outlook

Word

Excel

PowerPoint

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure –

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

To be responsible for the flow of project documentation and administering of the document management system. To manage and control documentation reliability for security, revision control, availability, accuracy, and auditability to ensure compliance with the organisations management processes, quality assurance and ISO requirements.

To provide administrative support to the Design department in the planning, co-ordination and design functions as required on projects from tender to completion.

DOCUMENT CONTROL DUTIES:

• Quality assurance of project documentation and ensure all information is compliant with company naming conventions and document control protocols
• Maintain project documentation and ensure accurate information is distributed throughout the organisation, 3rd party designers and various consultants, via the document management system
• Work closely with Design Managers and Coordinators to facilitate full transparency and accountability, to maintain a Golden Thread of information through the document management system
• Liaise with all parties including clients, design teams and subcontractors effectively to resolve any document and management system related issues
• Produce and compile project specific audit reports for the teams on a weekly and monthly basis
• Organise and undertake regular job-specific training and refresher sessions for all new and existing employees, design teams, clients and subcontractors
• Monitor and effectively manage the flow of information through the document management system workflows
• Ensure full auditability of approval process for subcontractor/supplier documentation
• Ensure all documents are uploaded to the system correctly and adhered to, providing guidance when needed
• Ensure revision and status control of documentation
• Manage and maintain project directories within the document management system
• Coordination of information for tender packages, O&M manuals, H&S files and Project Handover, both Electronic and hard copy files where required
• Requesting and controlling printing of documentation internally of via an external supplier

Essential Criteria

• Strong Document Controller background and experience with electronic document management systems for construction projects
• Detail oriented and able to work with a high volume and variety of documents
• Highly organised and process orientated
• Customer focused with strong written and verbal skills
• Able to work independently and in a team environment
• Flexible and good time management
• Able to prioritise workload, work under pressure and within specified deadlines
• Self-motivated, enthusiastic and reliable
• A focus on high standards and excellence
• Experience with subcontractor approval processes
• Thorough with a pro-active style
• Ability to prioritise as appropriate, motivate and communicate in order to influence others to ensure that the required objectives are met
• Knowledge of methodology and sequencing process in delivering a construction project including design and pre-construction activities
• Key skills in IT (i.e. Outlook, Work, Excel and Powerpoint)

Desirable Criteria

• Previous experience in a Technical Administration and/or Design Coordinator role
• Experience and understanding of maintaining design schedules
• Tenacious and driven
• Experience with design requirements for procurement and construction purposes.
• Practical knowledge of construction work types, methods and design solutions.
• Experience of Building Safety Act relevant works
• Experience of retrofit works
• Project and process management
• Problem solving and decision making
• Up to date relevant construction industry knowledge including legislation and procedures.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.